Customer Advisor

B&Q plc; Sunderland; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading home improvement retailer is seeking a part-time Customer Advisor in East Sussex. You will engage with customers, assist in their home improvement projects, and ensure the store is well-presented. Ideal candidates are friendly, eager to learn, and passionate about helping others. The role includes valuable benefits like a competitive salary, award-winning pension scheme, and shopping discounts.

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Generous breaks

Qualifications

• Friendly and outgoing personality.
• Eager to learn and help customers.
• Comfortable using new technology.

Responsibilities

• Guide customers in their home improvement projects.
• Manage stock and set up displays.
• Provide excellent customer service.

Skills

Customer service

Sales

Teamwork

Technology use

Job description

Overview

B&Q – Customer Advisor

Location: Newhaven, East Sussex
Salary: £12.71 per hour
Type: Permanent
Hours: Part-time (15 hours per week)

Shifts available Monday – Sunday, 6.00am – 10.00pm. This is a permanent part-time role at B&Q Newhaven (East Sussex). We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they\'ll love. Join us as a Customer Advisor and you\'ll be a big part of this.

What\'s the job?

Join our team as an expert advisor and guide. You\'ll get to know every customer and their home improvement projects. Sales will be important, as will managing stock, setting up displays, and ensuring the store looks great. You may be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need

We\'re looking for someone who is happy to help, eager to learn and a little bit obsessed with home improvement. You should be friendly and outgoing, enjoy helping others, and comfortable using new technology and ways of working. You\'ll work well in a team and be flexible to work on a rota that includes weekends, evenings and bank holidays.

What\'s in it for me

As part of a great team, you\'ll be valued for who you are. We\'re committed to diversity and inclusion, and to ensuring everyone can belong and have equal opportunities. You\'ll have access to networks that support colleagues and help us keep diversity at the heart of our business. We offer a range of benefits beyond a competitive salary, including:

• Award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• Payroll giving
• Employee Assistance Programme
• Shopping discounts and wellbeing benefits
• Generous breaks to help you perform at your best

If you need recruitment adjustments during the application or interview process, please contact [e-mail].

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