CRM Manager - Remote UK D2C Coffee & Matcha (Equity)

Aspire; Remote; GBP 50,000 - 60,000; Full time

Job summary

A fast-growing subscription brand is seeking a CRM Manager to lead lifecycle marketing efforts. This fully remote role requires expertise in Klaviyo and experience in D2C scale-ups. You'll own the customer lifecycle, optimize subscription flows, and analyze trends to drive growth. Join a passionate team dedicated to enhancing the customer experience in the exciting subscription market. A salary of £50k-£60k plus equity is offered, with an immediate start available.

Qualifications

• Hands-on experience with Klaviyo is mandatory.
• Experience in D2C scale-ups, particularly in subscription consumables, is required.
• Ability to work in a fast-paced, high-growth environment.

Responsibilities

• Own the entire customer lifecycle from first purchase to subscriber.
• Rebuild and optimise subscription flows and automated journeys.
• Launch weekly campaigns to educate and retain subscribers.
• Analyse churn and engagement to find growth opportunities.
• Collaborate across various teams to embed retention strategies.

Skills

Klaviyo usage

Data-driven mindset

Ownership and experimentation

Experience in D2C scale-ups

Job description

A fast-growing subscription brand is seeking a CRM Manager to lead lifecycle marketing efforts. This fully remote role requires expertise in Klaviyo and experience in D2C scale-ups. You'll own the customer lifecycle, optimize subscription flows, and analyze trends to drive growth. Join a passionate team dedicated to enhancing the customer experience in the exciting subscription market. A salary of £50k-£60k plus equity is offered, with an immediate start available.