CRM Associate

Lottie; City Of London; Hybrid; GBP 28,000 - 40,000; Full time

Job summary

A fast-growth HealthTech startup is seeking a CRM Associate who will manage and scale the largest marketing budget, driving growth and profitability. The role offers hybrid work arrangements and includes participation in a mission-driven team focused on improving the care sector. Candidates with experience in customer relationship management and strong analytical skills are encouraged to apply.

Benefits

26 days holiday + bank holidays

Equity in the company

Inclusive work environment

Qualifications

• Experience in customer relationship management.
• Strong analytical skills to manage marketing budgets.
• Ability to work in a fast-paced startup environment.

Responsibilities

• Manage and scale the marketing budget to drive growth.
• Collaborate with the talent acquisition team.
• Contribute to building a SaaS-enabled marketplace.

Job description

CRM Associate

Department: Marketing

Location: London Bridge, London, UK

Work Arrangement: Hybrid

Employment: Full Time

Salary: £28k - £40k + equity

Benefits & Culture: See here

Equity: A very generous EMI share offering

Holiday: 26 days + bank holidays

Mission: Elevate later life for everybody and build the care sector of the future

Office Policy: Hybrid with a minimum of 2 core office days per week

Why Lottie?

• Career Opportunity: A career-defining opportunity to manage and scale Lottie’s largest marketing budget, driving growth and profitability.
• Early Hire Benefits: Be an early hire at one of the UK’s fastest growing startups with fast career progression and equity.
• Mission: Tech for good to disrupt and improve the care industry with technology.
• Investors: Series A backed with £25m+ raised from tier 1 VC funds.
• Global Opportunity & Scalability: Be part of a company solving a real problem for families worldwide.
• People & Culture: Join a kind, talented, mission-driven team with strong culture and compensation.
• Award Winning: Recognised as a top startup by LinkedIn and Startup.co.uk.

Interview Process:

1. Screening interview with Talent Acquisition
2. Interview with Hiring Manager
3. Technical assessment with Hiring Manager and Senior Management
4. Final in-person interview with Co-Founder & CEO

Candidate Experience: All candidates will be informed of their application status. If unsuccessful, you will receive feedback at appropriate stages.

Meet Lottie

Lottie is a fast-growth HealthTech startup building a SaaS-enabled marketplace for care, aiming to help families book care online with ease.

What we offer:

• Lottie (B2B2C Marketplace): Free service helping families find care homes and home care services.
• Found by Lottie (B2B Vertical SaaS): AI-native OS software for care providers to manage inquiries and occupancy.
• Seniorcare by Lottie (B2B Vertical SaaS): Employee benefit to support eldercare for employees.

Important: We are committed to an inclusive environment and equal opportunity. Applicants will be considered without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability status. If you require accommodations during the application or interview process, please contact [e-mail]