Critical Services Technician

CBRE; London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading global provider is seeking a Critical Services Technician in London. This role involves maintenance and repairs on building systems, responding to emergencies, and ensuring compliance with safety standards. Join a team focused on transforming a landmark project into a state-of-the-art workplace emphasizing technology and sustainability.

Qualifications

• Experience in building services and critical environments.
• Proven track record in similar roles with safety compliance.

Responsibilities

• Perform planned preventative maintenance and reactive repairs.
• Respond to alarms and manage permits to work.
• Supervise subcontractors and ensure compliance.

Skills

Self-motivated

Organized

Excellent communication

Customer-focused

Education

City & Guilds Electrical Parts 1 & 2

Tools

MS Office

Job description

Critical Services Technician

Job ID 218210

Posted 14-May-2025

Service line GWS Segment

Role type Full-time

Areas of Interest Engineering/Maintenance

Location(s) London - England - United Kingdom of Great Britain and Northern Ireland

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Critical Services Shift Technician to join our team in London.

The Critical Services Shift Technician will support a major refurbishment of our client's EMEA headquarters in Canary Wharf. This role offers a unique opportunity to be part of a critical project phase, witnessing commissioning and contributing to building mobilization.

The project focuses on transforming this landmark tower into a state-of-the-art workplace emphasizing technology, sustainability, and environmental standards, with flexible workspaces and wellness areas.

Job Purpose:

The Shift Technician performs planned preventative maintenance and reactive repairs on building systems, responds to emergencies, and undertakes small installation and handyman tasks. Speedy response to faults and maintenance is essential.

Role Responsibilities:

• Carry out routine maintenance on all building plant, equipment, and systems to meet service level agreements.
• Respond to alarms and effect emergency repairs.
• Manage permits to work and ensure safety controls.
• Maintain evaporative cooling and domestic water systems per L8 standards.
• Keep adequate spares and maintain electronic records via REALM.
• Prepare method statements and risk assessments for all tasks.
• Supervise subcontractors and ensure compliance with contractual and site policies.
• Develop positive relationships with clients and team members.
• Ensure safety, quality standards, and professional image are maintained.
• Maintain technical skills through ongoing learning.
• Perform scheduled maintenance on HV/LV systems and HVAC systems.
• Conduct building walk-rounds and meter readings.
• Investigate faults, identify causes, and implement remedies.
• Prepare reports and ensure compliance with regulations.
• Assist with installation works and participate in emergency call-outs.
• Develop understanding of building layouts and functions.
• Establish trust with facility managers and client staff.
• Promote safe working practices and suggest service improvements.
• Work on a 12-hour rotating shift schedule.
• Be aware of critical works and change processes.
• Wear PPE and complete risk assessments as required.

Role Requirements:

Skills:

• Self-motivated, with integrity and team capability.
• Organized, able to prioritize under pressure.
• Professional appearance and customer-focused.
• Able to access vertical equipment.
• Proficient in MS Office and administrative tasks.
• Excellent communication and service orientation.

Knowledge:

• Understanding of critical cooling, SLA/KPI, basic air conditioning, and humidity control.
• Knowledge of H&S, risk assessments, lockout/tagout, and permits to work.

Experience:

• City & Guilds Electrical Parts 1 & 2 or equivalent.
• Building services, critical environment, and CMMS/BMS systems experience.
• Proven track record in similar roles with safety compliance.

About CBRE GWS: We provide end-to-end services across the building lifecycle, helping clients improve operations and reduce costs. CBRE is a global leader in real estate services, ranked highly on the Fortune 500.

Application Process: Applications are reviewed by our Talent Resourcing Team. We do not accept agency applications. The job title may vary locally.