Crested Goods Administrator

Twice; St. Ives; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned sporting goods company in St. Ives is seeking a proactive Administrator for Crested Goods. This role supports the order-processing department by ensuring smooth order flow from request to production. Candidates should possess strong organisational, administrative, and IT skills, alongside a keen eye for detail. The company offers a competitive salary, wellness programs, and a comprehensive benefits package, underlining their commitment to employee well-being and growth opportunities.

Benefits

Competitive salary

Wellness programs

Onsite gym access

Subsidised restaurant

Employee discounts

Qualifications

• Strong organisational, administrative, IT, and customer-service skills are essential.
• Ability to work to strict lead times is a must.
• Attention to accuracy and detail is crucial.

Responsibilities

• Process orders, samples, and approvals for internal and external production lines.
• Review, analyse, and action the daily order report.
• Communicate with internal teams and external vendors regarding order changes.
• Handle enquiries promptly, professionally, and efficiently.
• Accurately enter order information and artwork for production.
• Follow organisational policies regarding Health & Safety and record retention.

Skills

Organisational skills

Administrative skills

IT skills

Customer-service skills

Job description

Where Performance Meets Purpose

Iconic golf brands. Commitment to excellence. Colleagues who care. Working at Acushnet Europe means you bring your background and experience to a company with a rich history of creating the best products for dedicated golfers around the world. Your performance has purpose at Acushnet Europe.

Based in St Ives, Cambridgeshire, our golf products are recognized globally for their unmatched quality, made possible by the dedication and pride we put into everything we do.

We are looking for a proactive and detail‑driven Administrator – Crested Goods to support our Embroidery/Crested Goods order‑processing department. You will help drive our continued growth by ensuring crested orders flow smoothly from initial request through to production.

Key Responsibilities

• Process orders, samples, and approvals for both internal and external production lines
• Review, analyse, and action the daily order report
• Communicate clearly with internal teams and external vendors regarding any order changes
• Handle enquiries promptly, professionally, and efficiently
• Accurately enter order information and artwork, ensuring seamless handover to production
• Follow all organisational policies, including Health & Safety and record retention standards

About You

• Strong organisational, administrative, IT, and customer‑service skills
• A proven ability to work to strict lead times
• A keen eye for accuracy and detail

Experience within the embroidery industry is an advantage, but full training will be provided.

It is important that you submit a covering letter stating why you would be a good fit for the role.

Our Commitment to You

At Acushnet Europe we offer a comprehensive and thoughtfully designed benefits package that supports your life both inside and outside of work. You'll receive a competitive salary package that reflects your skills, experience, and the value you bring. Our annual leave increases with tenure, with the added flexibility to buy or sell holiday – because we believe in the importance of balance and time to recharge.

Your well‑being matters to us. That's why we provide wellness programs and resources to support your physical and mental health. You'll also have free access to our onsite gym and enjoy fresh, affordable meals in our subsidised restaurant.

Plan for your future with a salary sacrifice pension scheme, along with access to employee assistance programs and financial planning resources to guide you through life's challenges. Your growth is a priority, with access to training programs, tuition reimbursement, and continuous learning opportunities designed to help you reach your goals. In addition, enjoy employee discounts, wellness incentives, and recognition programs that celebrate your contributions.

Ready to Make an Impact?

Join us at Acushnet Europe and be part of a team that values excellence and innovation.

We'd love to hear from you! Please submit your application through our careers page. Don't forget to include a compelling cover letter that tells us why you're the perfect fit for the role.

If you require any accommodations during the interview process, please let us know – we're here to support you every step of the way.

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