Counter Manager - Kew Gardens

BENEFIT COSMETICS; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A cosmetics company in London is seeking a full-time Counter Manager at Boots Kew Gardens. The role involves managing a team, achieving sales targets, and providing beauty services. Ideal candidates will have a passion for makeup and a minimum of 6 months retail experience. Flexible availability is essential. Competitive benefits and discounts are offered, alongside training and a commission scheme.

Benefits

Product Discounts

Staff Sale

Gratis on New Launches

Annual Leave

Full Training

Refer a Friend Scheme

Competitive Commission Scheme

Qualifications

• Dynamic personality essential for the role.
• Passion for makeup and retail is crucial.
• At least 6 months of retail experience required.

Responsibilities

• Manage and motivate Brow and Beauty Experts.
• Achieve counter and service sales targets.
• Provide waxing, tinting, and tweezing services.
• Lead daily team meetings and ensure effective communication.
• Create in-store and external events.
• Maintain stock levels at the counter.
• Handle administrative tasks and assist area manager.
• Prepare fair staff schedules monthly.
• Ensure cleanliness and hygiene of the counter.

Skills

Dynamic and enthusiastic personality

Passion for makeup and retail

Result-oriented with a desire for challenges

Commitment to providing a unique customer experience

Flexible availability

Minimum 6 months retail experience

Job description

Overview

Benefit is glowing... We mean growing... and we are currently searching for a full-time Counter Manager to make real connections at Boots Kew Gardens!

As a Counter Manager, your responsibilities will include:

1. Management - Managing Brow and Beauty Experts by motivating staff, delegating roles, ensuring sales targets are met, and maintaining high customer service standards.
2. Sales Goals - Achieving counter and service sales targets, engaging with customers, and demonstrating products.
3. Brow Services - Providing waxing, tinting, and tweezing to ensure customer satisfaction and repeat bookings.
4. Teamwork - Leading daily team meetings, effective communication, and recognizing positive work to motivate the team and achieve targets.
5. Promotion and Events - Creating in-store and external events, including product launches and charity events, to build business.
6. Stock Management - Ensuring the counter is stocked and reporting concerns promptly.
7. Communication - Facilitating communication between store/department managers, area managers, and maintaining open dialogue.
8. Administration - Completing daily, weekly, monthly, and yearly administrative tasks, and assisting with area manager duties when needed.
9. Staff Rotas - Preparing fair staff schedules monthly.
10. Hygiene and Housekeeping - Keeping the counter and displays clean and hygienic at all times.

Qualifications and Skills:

• Dynamic and enthusiastic personality
• Passion for makeup and retail
• Result-oriented with a desire for challenges
• Commitment to providing a unique customer experience
• Flexible availability, including weekends, late nights, bank holidays, and holiday periods
• Minimum 6 months retail experience

Benefits:

• Product Discounts
• Staff Sale
• Gratis on New Launches
• Annual Leave
• Full Training
• Refer a Friend Scheme
• Competitive Commission Scheme

Join us and paint the world PINK!

To apply, please contact [e-mail]. We utilize video interviews in our recruitment process, but accommodations are available upon request.