Counter Manager

Benefit Cosmetics; Weston-super-Mare; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading cosmetics brand is seeking a Counter Manager in Weston-super-Mare to achieve sales targets and create exceptional customer experiences. The ideal candidate will manage brow services, lead a team, and develop in-store events. Strong retail experience and a passion for makeup are essential, along with flexible availability. This role offers a dynamic work environment and the opportunity to exceed expectations.

Qualifications

• Minimum 6 months retail experience with a passion for sales success.
• Dynamic, enthusiastic, and focused on achieving sales targets.
• Desire to provide a unique customer experience.

Responsibilities

• Provide waxing, tinting, and tweezing services.
• Achieve individual sales targets and contribute to counter goals.
• Develop innovative in-store events and product launches.
• Maintain stock levels and report concerns to the Area Manager.
• Serve as a key communicator between store and area managers.
• Oversee administrative tasks supporting the Area Manager.
• Ensure exceptional hygiene and presentation at the counter.

Skills

Sales-driven mindset

Customer service skills

Strong communication

Team leadership

Job description

As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences, As a Counter Manager, your missions, will be as follows:

• Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
• Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Bene-Fit for a Counter Manager

• Dynamic, enthusiastic, and sales-driven
• Passion for make-up and Retail with a focus on achieving sales targets
• Result-oriented, who likes a challenge and exceeding sales expectations
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• Minimum 6 months retail experience with a passion for sales success!