Contract Administrator

Build Recruitment; England; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading Social Housing provider is seeking a Contract Administrator to join their team in Erith. This role involves providing administrative and contract support to the maintenance team, managing work orders, and coordinating repairs and maintenance works. The ideal candidate should have experience in social housing support, excellent organizational skills, and be proficient in MS Office and relevant housing systems. Competitive salary of up to GBP29,000 and a full-time schedule from Monday to Friday.

Qualifications

• Experience in a Contract Support / Maintenance Administrator / Repairs Coordinator role within Social Housing (preferred).
• Ability to effectively prioritise workload.
• Strong customer service skills.

Responsibilities

• Provide day-to-day administrative and contract support to the Social Housing maintenance team.
• Assist with scheduling repairs, maintenance works, and property visits.
• Manage work orders and ensure tasks are accurately logged.

Skills

Organisational skills

Excellent communication

Customer service

Proficiency in MS Office

Knowledge of Northgate/DRS/Orchard/Civica

Job description

Job Title: Contract Administrator Social Housing

Location: Erith
Salary: Up to GBP29,000
Hours: 8:00am 5:00pm, Monday to Friday

We are looking for an organised and proactive Contract Admin professional to join a leading Social Housing provider based in Erith. This role is perfect for someone who thrives in a busy environment, has strong administrative and coordination skills, and enjoys supporting operational teams delivering essential housing services.

Key Responsibilities

• Provide day-to-day administrative and contract support to the Social Housing maintenance team
• Assist with scheduling repairs, maintenance works, and property visits
• Manage work orders, update systems, and ensure all tasks are accurately logged
• Liaise with tenants, operatives, subcontractors, and internal teams to ensure efficient service delivery
• Produce reports, maintain compliance and H&S documentation, and support financial processes (POs, invoices, WIP tracking)
• Assist with contract documentation, audits, and performance reporting against KPIs

Skills & Experience

• Experience in a Contract Support / Maintenance Administrator / Repairs Coordinator role within Social Housing (preferred)
• Strong organisational skills with the ability to prioritise workload effectively
• Excellent communication skills and a strong customer service approach
• Proficient in MS Office and housing/repairs management systems (e.g., Northgate, DRS, Orchard, Civica)
• Ability to work independently as well as part of a supportive team

If you are interested in this role, please contact Lizzie Lee at Build Recruitment.