Content Designer

UK Health Security Agency; Liverpool; On-site; GBP 30,000 - 40,000; Full time

Job summary

A national public health agency in the UK is seeking a Content Designer to lead user-centered design initiatives. You will embed design approaches to improve public health outcomes while ensuring products meet accessibility standards. The ideal candidate has strong UCD expertise and project delivery experience, promoting equity in user experiences. This position supports a culture of inclusiveness and values contributions from diverse backgrounds.

Qualifications

• Experience in embedding user-centered design in processes.
• Strong understanding of government service standards.
• Proven ability to lead practices and communities in user-centered design.

Responsibilities

• Embed UCD approaches into UKHSA workflows.
• Provide UCD expertise in various project deliveries.
• Advocate user needs for equitable outcomes.
• Ensure products meet accessibility standards.
• Lead UCD community of practice within UKHSA.

Skills

User-Centered Design expertise

Project delivery management

Accessibility standards knowledge

Advocacy for user needs

Job description

Overview

At the UK Health Security Agency (UKHSA) our mission is to prepare for, prevent and respond to infectious diseases and environmental hazards to keep all our communities safe, to save lives and protect livelihoods. We are a trusted source of advice to government and to the public, focusing on reducing inequalities in the way different communities experience and are impacted by threats to health. We are looking for a Content Designer to join the Chief Medical Advisor Directorate which provides trusted clinical and public health leadership through expert advice, guidance, epidemiological insights and evidence. The group leads and delivers services protecting the population from hazards locally, nationally and globally. The roles sit within the UKHSA\'s core User-Centred Design (UCD) team, which is part of the Readiness and Surge division. Readiness and Surge works across UKHSA and sets the strategic direction for UKHSA\'s readiness to respond to all threats and hazards. We focus on Agency capability, putting external stakeholder and customer needs at the centre of designs for the future. We identify opportunities to improve public health outcomes through better user experiences. The team are responsible for:

Responsibilities

• embedding UCD approaches into UKHSA ways of working
• UCD expertise in project delivery
• ensuring user needs are understood and designed for, advocating for all users, to achieve equitable outcomes
• ensuring our products are accessible and developed to the Government Service Standard and use appropriate style guides and patterns
• leading the UKHSA-wide UCD community of practice to support organisational and in-profession development
• standards for UCD professionals

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.