Communications Coordinator, Corporate Affairs, Packaging

DS Smith; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global packaging company is seeking a Communications Coordinator to manage key Corporate Affairs campaigns and initiatives. This role involves coordinating communication strategies across various channels, ensuring effective engagement with stakeholders and the delivery of high-quality outcomes. The ideal candidate will have a degree in Communications and strong project management skills, able to work under pressure and meet deadlines. Benefits include a competitive salary, discretionary bonus, and hybrid working arrangements.

Benefits

Competitive salary

Discretionary bonus

25 days holiday plus bank holidays

Pension scheme

Life assurance and income protection

Salary sacrifice electric car scheme

Employee Assistance Programme

Employee Discounts

Cycle to work scheme

Qualifications

• Degree level education or equivalent preferred in Communications.
• Strong knowledge across various communication channels.
• Excellent verbal and written communication skills with cultural awareness.
• Ability to turn complex information into engaging content.
• Experience in collaborative working to influence stakeholders.

Responsibilities

• Coordinate and manage delivery of key Corporate Affairs campaigns.
• Plan and deliver key initiatives ensuring success of CA activities.
• Influence leaders to support new colleague experience ideas.
• Manage communication activations to support business objectives.
• Measure and analyze campaigns to drive continuous improvement.

Skills

Strong knowledge across communication channels

Excellent verbal and written communication skills

Excellent project management skills

Ability to influence and persuade

Education

Degree level education in Communications or equivalent

Tools

Poppulo (or similar Email client)

Qualtrics

MS suite

Adobe (InDesign and Premiere)

Job description

About the role

Working closely with the Director of Corporate Affairs and Corporate Affairs leadership team the Communications Coordinator coordinates and manages delivery of key Corporate Affair moments campaigns and the annual calendar of activity.

This role manages reporting alignment with markets and analysis of activity on a weekly and monthly basis. This person will ensure that the Corporate Affairs team delivers high-quality outcomes on time regularly providing updates insights and lessons learned across the business.

Key to the success of the role will be the ability to build and maintain a strong networks across the different DS Smith divisions and functions and the wider Packaging Corporate Affairs Team. The Communications Coordinator needs both strong project management experience attention to detail and pro‑active mindset to manage multiple projects across a number of specialisations such as a Media campaign a leadership townhalls calendar and country level change‑management project.

Finally there will be a focus on measuring the effectiveness of communication channels and activations providing insights across the communication teams.

Key Responsibilities

• Internal communications advice - works as a Corporate Affairs leader with the business to plan and deliver key initiatives assuming responsibility for the success of the CA activities including related plans targets and execution of all activities
• Able to offer counsel and advice on issues relating to engagement execution and the effectiveness of the strategy and plan
• Equipped and able to influence and persuade leaders to support new colleague experience ideas
• Identify risks and issues that could impact external reputation and proactively manage them
• Activation of communications strategy and plan manage communication activations to support business objectives demonstrating benefits of modern 2‑way engagement strategies as a means of building the colleague experience
• Project and campaign execution - constant campaign and project management including updates to Corporate Affairs PMT EMEA LT
• Measurement and analysis of campaigns and projects using insights to inform future activities and drive continuous improvement.

About you

• Degree level education or equivalent with a preference for graduates of Communications
• Strong knowledge across a full range of face‑to‑face digital print and broadcast communication channels to reach a mix of connected and non‑connected employees
• Excellent verbal and written communication skills with cultural awareness sensitivity to the audience and medium in use
• Passionate storyteller and content creator able to mine for stories across a European wide network of stakeholders from commercial to operational teams
• Able to turn complex information into brief relevant and engaging content to reflect the nature of the stakeholder audience and message
• Excellent technical skills in applications such as Poppulo (or similar Email client) Qualtrics MS suite Adobe (InDesign and Premiere) and digital collaboration and engagement tools
• Excellent project management skills - the ability to manage multiple complex projects simultaneously while able to be resilient and deliver results under pressure and to tight deadlines
• Experience of collaborative working and building strong relationship to influence stakeholders to enable the delivery of effective communication activations.

Benefits

• Competitive salary
• Discretionary bonus
• 25 days holiday plus bank holidays
• Pension scheme life assurance and income protection
• Salary sacrifice electric car scheme
• Employee Assistance Programme
• Employee Discounts
• Cycle to work scheme

Key Skills

• Aeronautical
• Marketing Communication
• General Services
• Food & Beverage Service
• BIM
• Brokerage

Employment Type: Full‑Time

Location: London Paddington / Hybrid

Vacancy: 1