Communications Business Partner - Part Time Job Share

Serco Limited; London; Hybrid; GBP 50,000 - 65,000; Part time

Job summary

A leading public service provider in London seeks a Communications Business Partner to craft impactful content for internal and external audiences. The role involves collaboration with senior leaders, project management, and developing communication strategies to enhance employee engagement and organizational reputation. Candidates should have over 5 years of experience in a B2B environment and strong writing skills. This is a part-time position with hybrid flexibility.

Benefits

Company car

Private healthcare

Bonus scheme

Flexible working

Pension - 6%

Employee Assistance Programme

Qualifications

• 5+ years' experience in a similar role in a B2B/professional services environment.
• Proven track record of generating compelling, pro-active content.
• Expertise in developing content across various channels.

Responsibilities

• Write, edit and produce content for key campaigns.
• Use data to evaluate campaign success.
• Develop communication plans for internal communications.

Skills

Excellent writing and editing skills

Strong communication and project management skills

Analytical capabilities

Creative thinking

Job description

Overview

Communications Business Partner <br>Hybrid: London, SW1E 5JL<br>Permanent, Part Time - 3 days per week job share (Monday-Wednesday)

Band 3 / FTE £50,000 - £65,000 (depending on experience)

Here at Serco, we're looking for a Communications Business Partner with a passion for crafting thoughtful, engaging content that makes a real impact - both internally and externally.

Working across our UK & Europe Division, Justice & Immigration (J&I) and Transport & Community Services (TCS) businesses, you'll support senior leaders in communicating effectively with colleagues across the business, while also helping to build Serco's reputation and credibility with the outside world. Whether it's shaping internal campaigns that boost employee engagement or creating clear, compelling external messaging, your words will help bring our purpose and values to life.

You'll need excellent writing and editing skills, but just as importantly, you'll have the ability to translate complex ideas into clear, accessible content. You'll be proactive, collaborative and confident engaging with stakeholders at all levels, combining meticulous research with a keen understanding of what resonates with different audiences.

As part of this you'll:

• Write, edit and produce content and insights tailored for specific audiences that effectively differentiates Serco across our key campaigns.
• Work with marketing and media managers to design content programs
• Use data and insights to evaluate the success of our campaigns
• Produce compelling content across a range of external media
• Develop and implement communication plans for internal communication to support increased employee engagement
• Develop effective communication channels and content to communicate with employees, such as newsletters, brochures, face sheets, video and social media
• Support mobilisation of new contracts through effective communications materials
• Manage one direct report

What you'll need to do the role:

• 5+ years' experience operating in a similar role in a B2B/professional services environment
• Proven track record of generating compelling, pro-active content which drives demonstrable business benefits
• Strong communication and project management skills
• Expertise in developing and distributing content across a range of channels and media
• Analytical capabilities to identify problems and provide resolutions
• Creative thinker, with the ability to handle large amounts of information and distil into compelling and easy to understand messages

What we offer:

• Company car
• Private healthcare
• Bonus scheme of 5% on target and 10% exceeding targets
• Flexible working considered
• Pension - 6%
• Employee Assistance Programme
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion