Clinical Support Specialist

Network Scientific Ltd.; West Midlands; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading medical technology company is seeking a Clinical Support Specialist to educate healthcare professionals about their innovative technology. This role involves substantial travel across the UK, requires strong clinical skills, and offers opportunities for rapid career development in a dynamic environment.

Benefits

Company car or car allowance

Career development opportunities

Qualifications

• At least three years’ experience in sleep medicine.
• Background in clinical training (mentoring new staff) is an advantage.
• Native English speaker.
• Readiness to travel frequently within the UK.

Responsibilities

• Educate clients’ medical staff about the technology.
• Provide technical and clinical training to staff.
• Address clinical queries related to the technology.
• Visit clients regularly to support their staff.
• Manage communication with local KOLs and associations.

Skills

Communication skills

Clinical training

Presentation skills

Customer service orientation

Education

Experience in sleep medicine

Job description

About the company

Our client is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnoea Tests to aid the diagnosis of respiratory sleep disorders. We are looking for a new Clinical Support Specialist in Central Midlands and Wales.

Job description

The Regional Clinical Support Specialist will play a central role in further growth of the market share in the UK, providing special attention to the north of the country, and assuming responsibility for educating, training, and supporting clients and leads in this territory and beyond. This role requires strong clinical skills, a customer service-oriented approach, and close collaboration with the EMEA Clinical Director, the UK Country Manager, and the Technical Support Teams. The candidate will be responsible for supporting the company’s clients and leads in understanding and implementing the company’s technology.

Core responsibilities

• Educate clients’ medical staff and leads about the technology and its clinical aspects.
• Provide technical and clinical training to staff in accounts.
• Provide clients with on-demand support and address clinical queries related to the usage of the technology.
• Visit clients on a regular basis to educate and support their staff.
• Manage communication and collaboration with local KOLs and professional associations/societies.

Required skills and background

• At least three years’ experience in sleep medicine, as Band 5/6 respiratory physiologist, equivalent level sleep technologist, or Biomedical Engineer.
• Residence in the Central Midlands region.
• Background in clinical training (mentoring new staff) – an advantage.
• Native English – must; additional languages – an advantage.
• Ability to deliver a presentation.
• Readiness to travel frequently within the UK (about 50% of the time) and from time to time overseas (car allowance/company car will be provided).
• Self-discipline, and ability to manage your own schedule.

In return, you will be joining a global market leader with innovative new products, coupled with an opportunity for rapid career development. For more information about this Respiratory Clinical Support Specialist job or to apply, please contact Graham Fish on 07903197386 or via email. If this Respiratory Clinical Support Specialist role doesn’t sound like the right fit for you, take a look at the other scientific jobs we have available here.