Clinical Engineering Medical Equipment Assistant

NHS; Norwich; On-site; GBP 22,000 - 28,000; Full time

Job summary

A prominent healthcare provider in Norwich is seeking a Medical Equipment Assistant to support maintenance and repair of complex medical equipment. The role involves organizing workflows, maintaining accurate records, and providing support to senior staff. Suitable candidates should possess an NVQ Level 3 in engineering or equivalent experience, along with good literacy and numeracy skills. This full-time position includes various NHS benefits and is crucial for ensuring equipment reliability.

Benefits

Fast Track Staff Physiotherapy Service

Multi Faith prayer room

Discounted gym memberships

Excellent pension scheme and annual leave entitlement

Wagestream - access up to 40% of your pay as you earn it

Free Park & Ride service

Free 24-hours confidential counselling support

On-site Nursery

On-site cafes offering staff discounts

Flexible staff bank

Salary Sacrifice schemes including lease cars and more

Qualifications

• Good general standard of literacy and numeracy.
• Experience in NHS or customer service organization.

Responsibilities

• Support maintenance and repair of medical equipment.
• Organize workload to maximize efficiency.
• Maintain accurate records of work using medical equipment database.
• Assist in production of service schedules and standard work instructions.
• Provide support to clinical engineering department and staff.

Skills

Ability to physically lift heavy equipment

Effective role model demonstrating NNUH's PRIDE values

Commitment to Equality, Diversity, and Inclusion

Education

NVQ Level 3 or equivalent in engineering

Tools

Microsoft Office Applications

Job description

Clinical Engineering Medical Equipment Assistant

An exciting opportunity has arisen within the Clinical Engineering Department at the Norfolk & Norwich University Hospital NHS Foundation Trust (NNUHFT) for a Band 3 Medical Equipment Assistant.

The Clinical Engineering Department directly and indirectly maintains the 24,000 medical devices within the NNUHFT and Cromer Hospitals.

The Specialist Medical Equipment Technician performs a vital role by ensuring that medical equipment maintenance and repair work is carried out promptly and in line with the manufacturer's requirements.

Main duties of the job

To provide support to the medical equipment technicians in the planned preventative maintenance, repair, calibration, evaluation, safety testing, acceptance testing and clinical support in accordance with current standards for a wide range of highly complex specialist medical equipment for which the Clinical Engineering Department is currently responsible.

To be able to plan own workload and assist the medical equipment technicians in organise servicing for the specialist area for which they are responsible, liaising with equipment users and suppliers. The post holder may also propose policy changes or procedures within the section or department and co‑ordinate, supervise, or advise junior staff.

Under instruction and supervision participate in the evaluation medical equipment devices with the user prior to purchase, carry out acceptance testing and be involved in adaptation of equipment.

To produce verbal and written reports, as required or self‑initiated, including adverse incident reports, technical investigations, equipment appraisals, test, service reports and specifications.

To travel as and when the service requires, to other Health Care Establishments and Home Patients in your own vehicle for which an allowance will be paid.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first‑class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state‑of‑the‑art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24‑hours confidential counselling support
• On‑site Nursery
• On‑site cafes offering staff discounts
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job responsibilities

• The post holder will work under the instruction and supervision of the Workshops Manager at all times and will provide support to the medical equipment technicians, in the maintenance and repair of a wide range of medical equipment.
• The postholder will be required to organise their own workload to maximise efficiency and always inform senior staff of their whereabouts.
• To update and maintain accurate records of work using the medical equipment database with regard to equipment required for repair, service or maintenance.
• To assist in the production of service schedules and standard work instructions for equipment covered by the role.
• To be responsible for the day‑to‑day support to the clinical engineering department function and staff. Duties will include provision of the equipment library, maintenance of a range of basic medical devices and also include the provision of electrical safety testing, routine/calibration and minor equipment repair.
• To use standard and computer software and/or the internet to support aspects of medical equipment management.
• Assist with the maintenance of the technical library and stores including receipt and dispatching of medical equipment and spare parts, and distributing these to relevant parties as directed by senior technicians/workshops manager

Please refer to the attached Job Descriptions for the full specification of responsibilities and requirements for this post.

Please note that this advertised position, which is part of occupation code 2129 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Qualifications

• NVQ Level 3 or an equivalent qualification in an engineering subject and/or equivalent experience in a hospital environment
• Good general standard of literacy and numeracy

Experience

• Knowledge of computer systems, e.g., Microsoft Office Applications
• Experience in NHS or customer service organisation

Skills

• Be able to physically lift heavy equipment, carry out repetitive equipment testing and work in awkward positions.
• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.