Client Specialist

McEwan Fraser Legal; City of Edinburgh; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading legal firm in Edinburgh is seeking Client Specialists to assist potential viewers with property inquiries and liaise with clients and buyers. This role offers valuable hands-on property experience and opportunities for career advancement within the company. Ideal candidates should enjoy dealing with people and have excellent listening skills. The position is based at the Edinburgh Head Office.

Qualifications

• Excellent listening skills.
• Enjoy dealing with people.
• Ability to handle property inquiries.

Responsibilities

• Assist potential viewers with property enquiries.
• Liaise with clients and buyers via phone and email.
• Promote services and make referrals for advice.
• Update colleagues about property activities.
• Follow up on information requests and gain feedback.
• Update information in the software system.

Job description

Overview

Due to business demand and a focus on continued success, we are currently looking for Client Specialists to join us in our Edinburgh Head Office.

If you’ve ever been told you’re a great listener and you enjoy dealing with people, this is an ideal opportunity. As an added bonus, you will gain valuable, hands-on property experience in this fast-paced role which is a great start for anyone that has an interest in property but hasn’t been able to find an introductory pathway into the industry. McEwan Fraser Legal is known for its innovation, rapid expansion and internal promotions so this opportunity could lead to future career opportunities within the Company.

Your Main Responsibilities will include the following:

• Assisting potential viewers with general property enquiries and property booking requests
• Liaising with clients and buyers via telephone and email
• Promoting McEwan Fraser Legal’s range of services and making referrals for property, financial and legal advice
• Updating your colleagues about the activity on their clients’ properties
• Following up information requests and speaking to viewers to gain their feedback
• Updating information on bespoke software system with other general administration duties as required