Client Relationship Manager

Aviva; United Kingdom; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading insurance company in the UK is seeking a Client Relationship Manager to support development and retention of business clients. The role involves building strong relationships with senior clients, collaborating across teams, and delivering exceptional service. The ideal candidate will have strong skills in relationship management and workplace pensions knowledge, as well as a proactive approach to work. Competitive salary and generous benefits package offered.

Benefits

Bonus opportunity of 12% of annual salary

Generous pension scheme (up to 14% contribution)

29 days holiday plus bank holidays

Aviva-funded Private Medical Benefit

Up to 40% discount on Aviva products

Free Aviva shares through Matching Share Plan

Supportive policies including parental leave

Flexible benefits options

Paid volunteering days

Qualifications

• Experience managing relationships with key stakeholders at multiple levels.
• Strong understanding of workplace pensions.
• Ability to create and execute client retention strategies.
• Financial analytical skills with commercial awareness.
• Proactive and independent work habits.

Responsibilities

• Support development and retention of new and existing business clients.
• Build effective relationships with senior clients and their advisors.
• Collaborate with various teams to meet client needs.

Skills

Relationship management

Workplace pensions knowledge

Strategic development

Financial analytical skills

Proactive work style

Job description

Overview

Client Relationship Manager

Salary: £70,000 – £90,000 (dependent on location, skills, and experience)

Are you someone who excels at building strong relationships with senior clients and their professional advisors? This is a great job for an experienced pension professional ready to take on the responsibility of building and maintaining relationships to support a portfolio of our largest and most complex clients.

A bit about the job:

As a Client Relationship Manager, you will be responsible for supporting the development and retention of both our new and existing business clients. You\'ll work within our Distribution function, where you\'ll be accountable for building effective relationships with clients and their advisors at a senior level. Your work will directly contribute to ensuring we provide the best possible service to our clients. You\'ll also promote collaboration across different teams at Aviva to meet all our clients’ needs.

Responsibilities

• Support the development and retention of both new and existing business clients.
• Build effective relationships with clients and their advisors at a senior level.
• Collaborate across different teams at Aviva to meet clients’ needs.

Qualifications

• Ability to manage relationships with key stakeholders at multiple levels
• A strong understanding and knowledge of workplace pensions
• The ability to create and execute strategies to develop and retain clients
• Financial analytical skills and commercial awareness of client activity impact
• The ability to work proactively and independently

What you’ll get

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Starting salary between £70,000 – £90,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 12% (E grade) of annual salary. Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Be part of Aviva Communities and use your 3 paid volunteering days
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva culture

Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week, combining the benefits of flexibility with time together with colleagues.

To find out more about working at Aviva, take a look here.

We\'d love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please send an email to [e-mail].