Client Integration Specialist

REC SOLUTIONS LIMITED; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services provider is seeking a Client Integration Specialist to join their team in London. This role involves working closely with clients on integration requirements, deploying technical solutions, and ensuring effective communication throughout the implementation process. The ideal candidate will have over 2 years of experience in a client-facing role, possess strong problem-solving skills, and be proficient in technical tools such as Linux and SQL. This position offers a hybrid work model with an emphasis on teamwork and innovation.

Qualifications

• 2+ years of experience in a client-facing role.
• Excellent problem-solving and communication skills.
• Knowledge of financial markets and products.

Responsibilities

• Install, deploy or configure the suite of products.
• Facilitate technical discussions and workshops.
• Ensure proactive communication with clients.

Skills

Excellent problem-solving skills

Excellent communication skills

Strong experience in a client facing role

Positive attitude and a good work ethic

Education

DEC or Bachelor in Computer Science or computer engineering

Tools

Linux shell

Perl

FIX

SQL

Jira

Confluence

Job description

Client Integration Specialist

(FIX Protocol / FIX connectivity / FIX onboarding / UNIX / LINUX / SQL)

This role is 4 days a week in the office 1 day remote and could change to 3 days a week in the office 2 days remote in the future

Our client actively encourages diversity, equality and inclusion within its workforce and welcomes applications from a diverse background and all walks of life, REC Solutions Limited does not discriminate in regards to age, gender, national origin, religion or any other basis.

An excellent role has arisen for a Client Integration Specialist with a well established financial services company based in the City, London.

My client is the world's leading provider of on-demand trading and risk management solutions for the financial services industry, we are looking for a Client Integration Specialist to join a friendly, growing team. Client Integration Specialists work closely with clients and internal teams and play a critical role in the success of the Professional Services team. This is an exciting opportunity for a self-starting and highly motivated team player with strong core technical skills to join a well-established yet rapidly evolving company.

The Client Integration Specialist will offer expertise regarding integration requirements and develop or configure sound technical solutions in a mission-critical production environment. Specialists must be able to drive projects to completion by anticipating the needs of clients ensuring the alignment of internal and external teams focused on the project.

Who will love this job

Client Integration Specialist (FIX Protocol / FIX connectivity / FIX onboarding / UNIX / LINUX / SQL)

A challenge seeker

you want to shine above just meeting job requirements and welcome challenges to be pushed outside your comfort zone.

A learner

you want to be part of a firm that has constantly evolving technology.

An independent self-starter

you are a subject matter expert who is enthusiastic about providing technical expertise to clients and internal teams enabling comprehensive solutions to be delivered to the market.

A client-focused mindset

you care about clients and want to make sure they have the best possible experience during the implementation process.

Job role

Client Integration Specialist (FIX Protocol / FIX connectivity / FIX onboarding / UNIX / LINUX / SQL)

Understand simple to complex business requirements and design a technical solution to meet those needs.

Responsibilities

• Install, deploy or configure the suite of products.
• Facilitate technical discussions and workshops for product deployment, project integrations and technical solutions for the suite of products.
• Work with internal teams to finalize project timelines and milestones, document ongoing progress and highlight concerns in good time.
• Ensure proactive communication with clients and internal staff, managing enhancement requirements and escalations.
• Code technical solutions for integration and product extension and enhancements to follow established guidelines for deploying into a production environment.
• Ensure Sales, Account Management, and Support teams have the appropriate technical information to sell and support product solutions including details of customized workflows or bespoke solutions.
• Produce and manage client-facing and internal documentation.
• Troubleshoot and resolve production issues escalated by the L1 Support team.

You should have

• Ideally 2 years+ experience
• Excellent problem-solving skills
• Excellent communication skills (both oral and written)
• Positive attitude and a good work ethic
• Strong experience in a client facing role

Integration or Support

Knowledge of financial markets, companies, and products (Equity, Fixed Income, Derivatives, Algorithmic Trading, Credit, FX, Volatility, etc.)

DEC or Bachelor in Computer Science or computer engineering or matching technical skills

Technical Skills

• Linux shell, Perl
• FIX, FIXML
• XML / ATDL
• Networking / Connectivity concepts
• FIX Simulator (i.e., Verifix)

Additional Preferred Skills / Experience

• Broker Algorithmic order flow
• Pentaho experience
• SQL
• Jira
• Confluence

Other Considerations

• Must be willing and able to be flexible with hours of coverage.