Client Care Coordinator (Leeds)

NHS; Leeds; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading provider of healthcare services in Leeds seeks a Client Care Coordinator to engage in administrative tasks such as conducting phone consultations, processing data, and managing reception. The role requires experience in customer service and provides training in safe abortion care, with opportunities for progression based on competencies. The compensation ranges from £24,523.79 to £26,044.40 annually based on experience and skills, ensuring a supportive work-life balance.

Qualifications

• Experience in customer service.

Responsibilities

• Conduct phone consultations with clients.
• Process client data and maintain accurate records.
• Archive files and manage reception desk.
• Liaise with clients during care and provide support.
• Assist in administrative tasks related to reproductive health services.

Skills

Customer service

Job description

Job Summary

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK: https://globaleur241.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/7214. PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THIS LINK.

About MSI UK

MSI UK is a leading provider of sexual and reproductive healthcare. Our national contact centre offers a work-life balance and employees are empowered to support clients' reproductive choices.

Role Overview

As a Client Care Coordinator, you will primarily engage in administrative tasks such as conducting phone consultations, data processing, record archiving, managing the reception desk, and liaising with clients during their care. Training tailored to safe abortion care will be provided. Progression opportunities are based on competencies.

Responsibilities

• Conduct phone consultations with clients.
• Process client data and maintain accurate records.
• Archive files and manage reception desk.
• Liaise with clients during care and provide support.
• Assist in administrative tasks related to reproductive health services.

Qualifications and Experience

Desirable:

• Experience in customer service.

Employer Details

MSI Reproductive Choices – Marie Stopes International, 45 Barrack Road, Leeds, LS7 4AB. Website: https://www.msichoices.org.uk/careers/

Salary

£24,523.79 to £26,044.40 a year (depending on experience and skills)