Client Care Coordinator (Bristol)

MSI Reproductive Choices; Bristol; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in Bristol is looking for a Client Care Coordinator to support clients in their times of need. The role requires excellent communication skills and empathy, offering a hybrid working model after initial training. Candidates must be proactive individuals who will contribute positively to our client-focused team. Join us and make a meaningful impact!

Benefits

Opportunities for personal and professional growth

Supportive workplace environment

Qualifications

• Empathetic individuals with a genuine desire to help others.
• Effective communication skills and a proactive attitude.

Responsibilities

• Support people during their times of need through meaningful interactions.
• Create a positive and supportive work environment.
• Participate in onsite training and adapt to hybrid working after onboarding.

Skills

Excellent communication skills

Empathetic attitude

Proactive attitude

Job description

Overview

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING

PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Responsibilities

This isn’t cold calling; you’ll have the opportunity to support people during their times of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters.

We’re looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive and collaborative workplace, opportunities for personal and professional growth, and the chance to be part of a company that values your contributions.

Your journey begins on 22nd September 2025, with a minimum of 4 weeks onsite training (Monday to Friday, 8AM–4PM). Following a further 5 months of employment onsite, you’ll have the opportunity to transition to hybrid working. Shifts for this role are between 8AM and 6.30PM, with an alternative Saturday shift (no Sunday working), offering a schedule that fits your lifestyle. We understand the importance of work-life balance and may consider 30 hours per week.

Apply now to join a contact centre with a difference and start making a positive impact today!

About us

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients’ reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients’ needs and experiences every step of the way.

We have an exciting opportunity to join our national contact centre with hours that can truly complement a great work-life balance. At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients’ reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients’ needs and experiences every step of the way.

Job responsibilities

For more information on the role, please refer to the following job description: Job Description - Client Care Coordinator (PDF)