Client Care Coordinator (Bristol)

NHS; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Bristol is looking for empathetic individuals to join their contact center. The role involves supporting clients during their times of need and making meaningful connections. Applicants should possess excellent communication skills and a proactive attitude. Training begins on 22nd September 2025, leading to potential hybrid working arrangements. The position aims to foster personal and professional development while ensuring work-life balance.

Benefits

Supportive and collaborative workplace

Opportunities for personal and professional growth

Flexible working hours

Qualifications

• Empathetic individuals who are genuinely interested in helping others.
• Ability to create meaningful and impactful interactions.
• Willingness to work in a supportive and collaborative environment.

Responsibilities

• Support clients during their times of need.
• Engage in meaningful conversations that matter.
• Participate in training and transition to hybrid working after training period.

Skills

Excellent communication skills

Empathy

Proactive attitude

Job description

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING

PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job

This isnt cold calling youll have the opportunity to support people during their times of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters.

Were looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive and collaborative workplace, opportunities for personal and professional growth, and the chance to be part of a company that values your contributions.

Your journey begins on 22nd September 2025, with a minimum of 4 weeks onsite training (Monday to Friday, 8AM4PM). Following a further 5 months employment onsite, youll have the opportunity to transition to hybrid working. This is your chance to gain the skills and confidence needed to excel in a role that truly makes a difference. Shifts for this role are between 8AM and 6.30PM, with an alternative Saturday shift (no Sunday working), offering a schedule that fits your lifestyle. We understand the importance of work-life balance and may consider 30 hours per week.

Apply now to join a contact centre with a difference and start making a positive impact today!

About us

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance.

Job responsibilities

For more information on the role, please refer to the following job description: https://www.msichoices.org.uk/wp-content/uploads/2024/07/Job-Description-Client-Care-Coordinator-v2.pdf