Clerical Officer

NHS University Hospitals of Liverpool Group; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent healthcare organization in Liverpool is seeking an enthusiastic Clerical Officer/Administrator to provide administrative support in a compassionate palliative care environment. The role is based at Aintree Hospital and involves coordinating outpatient clinics and managing patient calls to ensure effective access to clinical services. Ideal candidates should have a passion for healthcare and strong administrative skills.

Qualifications

• Enthusiastic and motivated individual.
• Experience in administrative support within healthcare.
• Ability to coordinate outpatient clinics and manage calls effectively.

Responsibilities

• Provide comprehensive administrative support to clinical services.
• Coordinate outpatient clinics, including scheduling appointments.
• Assist the Woodlands Inpatient Unit with admissions and discharges.
• Manage incoming calls to clinical services effectively.

Job description

We are looking for an enthusiastic and motivated Clerical Officer / Administrator to join our dynamic administrative team. This role plays a key part in supporting our clinical services in a fast-paced, compassionate palliative care environment. The role is based at Aintree Hospital and provides a full comprehensive administrative support to the inpatient and outpatient clinical services at Woodlands Hospice.

This post is open to employees of the five LAASP organisations. As part of your application, you will be asked to confirm that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women’s Hospital or, The Walton Centre.

Responsibilities

• To provide quality comprehensive administrative support to clinical services based at Aintree Hospital, Woodlands.
• Co-ordination of outpatient clinics including booking, confirmation and scheduling of appointments.
• To provide administrative support to the Woodlands Inpatient Unit including support for admissions and discharges.
• Co-ordination of incoming calls to Liverpool IMPaCT services, ensuring patients access the appropriate clinical teams quickly and effectively.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women’s, visit their careers page.

For further details / informal visits contact: Name: Debbie Griffiths Job title: Business Operations Manager Email address: [e-mail] Telephone number: 0151 529 3800