Cleaning Operative - Nights

Mitie; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading facilities management company seeks a Night Cleaning Operative to maintain cleanliness at the Brent Cross Shopping Centre. The role includes ensuring high cleanliness standards, assisting visitors, and following safety procedures. Full training provided, and the ideal candidate should possess a driving license and basic English communication skills. Various benefits include holiday entitlement and discounts at major retailers.

Benefits

Holiday entitlement

Pension contributions

Discounts through MiDeals

Cycle to work scheme

Qualifications

• Ability to communicate and read basic English for training.
• Must have a full driving license.
• Comfortable using digital tools for task logging.

Responsibilities

• Ensure all assigned areas are cleaned to the highest standards.
• Follow Health & Safety procedures with cleaning chemicals.
• Assist visitors to enhance their shopping experience.

Skills

Basic English communication

Reliability

Punctuality

Customer service

Positive attitude

Job description

Overview

Job role: Cleaning Operative - Nights

Location: Brent Cross Shopping Centre, Barnet

Rate of Pay: £12.21p/h

We are looking for a reliable and customer-focused Cleaning Operative to help maintain a clean, safe, and welcoming environment for all visitors to the Shopping Centre. You will play a key role in delivering high standards of cleanliness and customer service, contributing to the overall visitor experience.

Job Overview

As a Cleaning Operative, you will work both independently and as part of a team to ensure all areas of the shopping centre are kept clean and presentable. You will be provided with full training and expected to help achieve agreed service standards, while also using basic technology tools for communication, training, and task management.

Main Duties

• Ensure all assigned areas are cleaned and maintained to the highest standards at all times.
• Operate and maintain cleaning equipment in a clean, safe, and serviceable condition.
• Follow Health & Safety procedures and guidelines when using cleaning chemicals and equipment.
• Complete all required training to perform your role effectively and safely.
• Work collaboratively within a team, while also taking initiative to complete tasks independently.
• Provide a helpful and courteous presence, assisting visitors when needed to enhance their shopping experience.
• Report any maintenance or safety issues to the supervisor promptly.
• Use handheld devices or digital systems, where required, for logging tasks, reporting issues, or completing training modules.

Requirements

• Ability to communicate and read basic English (for training and health & safety instructions).
• Must have a full driving licence
• Previous cleaning experience is desirable but not essential—full training will be provided.
• Comfortable using or learning basic digital tools (e.g., handheld devices for task logging or training).
• A positive, self-motivated, and professional approach to work.
• Flexibility with working hours and duties, including weekends if required.
• Reliable, punctual, and committed to delivering excellent service.

Benefits

In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.