Class 2 Driver

HSS Hire; Hertford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hire service company is seeking a Class 2 Delivery Driver in Hertford, England. In this role, you will ensure the safe transportation of equipment to customers while providing outstanding service. Applicants must hold a valid Class 2 driving licence and a Driver Qualification Card. The position offers standard working hours from Monday to Friday, with additional perks like 28 days of annual leave and training opportunities. This role is critical in ensuring customer satisfaction and seamless delivery operations.

Benefits

28 days annual leave

Health and wellbeing support

Training and development opportunities

Qualifications

• Valid Category C (Class 2) driving licence is required.
• Driver Qualification Card (DQC) and digital tachograph card must be valid.
• Knowledge of safe loading and transporting materials is essential.

Responsibilities

• Transport equipment safely and efficiently to customers.
• Provide excellent customer service during each delivery.
• Assist with loading and unloading goods appropriately.

Skills

Customer service skills

Driving skills (Class 2)

Organisational skills

Time management

Job description

HSS: The Hire Service Company – we’ve been a trusted name in tool and equipment hire since 1957, instantly recognisable across the UK and Ireland for our iconic ‘blue and yellow’ vans, kit and branches.

Today, we blend cutting‑edge technology with our deep‑rooted commitment to service. We’re all about people dealing with people – friendly colleagues in local branches, building great relationships with local customers and local communities. It’s hire, with a human touch.

Explore our benefits

We offer 28 days’ annual leave (including bank holidays), plus your birthday off, with the option to purchase additional holiday. You’ll have access to training, apprenticeships and development opportunities, along with a company lottery and exclusive discounts on equipment hire, car leasing and retail purchases. We also provide life assurance at twice your annual salary, as well as access to healthcare and wellbeing platforms.

Working hours

Monday – Friday 7am to 4pm and Alternative Saturday 8am to 1pm

As a Class 2 Delivery Driver, you will take responsibility for the safe and efficient transportation of equipment and materials and providing excellent customer service to every customer. You will manage deliveries to schedule, support colleagues, assist with loading and unloading, and contribute to the smooth operation of the depot. Your role is key in ensuring each delivery is completed safely, efficiently, and positively impact customer experiences.

What does the Class 2 Delivery Driver involve?

• Provide outstanding customer service, ensuring every interaction reflects our commitment to quality and reliability.
• Use company technology, such as smartphones and route planning tools, to record deliveries and manage schedules.
• Drive the company vehicle safely and responsibly, adhering to all traffic laws and the Highway Code, while completing regular vehicle checks to ensure it is roadworthy and well‑maintained.
• Assist with loading and unloading the vehicle safely, securing goods appropriately, and using equipment and training provided.
• Act as a brand ambassador, upholding our company values and professionalism at all times.
• Support the smooth operation of your Central Hub by assisting with additional tasks such as stock movement and depot support when required.
• Communicate effectively with colleagues and customers to resolve any delivery issues, provide updates, and ensure a seamless service experience.
• Follow health & safety procedures consistently to maintain a safe working environment for yourself and others.

What do you need to succeed as a Class 2 Delivery Driver?

• A valid Category C (Class 2) driving licence.
• A valid Driver Qualification Card (DQC) and digital tachograph card.
• Excellent customer service skills, with the ability to manage and resolve complex customer enquiries professionally.
• Knowledge of safe loading, securing, and transporting of equipment and materials.
• Understanding of and compliance with manual handling regulations, using appropriate training and equipment provided.
• Strong organisational and time management skills to plan and follow delivery schedules efficiently.
• Ability to use technology, such as route planning software, GPS, and mobile apps, to log deliveries and monitor progress.
• Ability to collaborate with the depot and customer service colleagues.
• Flexibility to support additional tasks such as stock movement, depot assistance.
• You are flexible in driving a range of vehicles including 3.5t, 7.5t and Class 2.
• Commitment to health & safety procedures, ensuring a safe working environment for yourself, colleagues, and customers at all times.

ED&I Promise

We believe everyone should have the opportunity to thrive and shape our future. We welcome applications from all backgrounds, even if you don’t meet every requirement. If you’re ready to make a positive impact with us, we want to hear from you. Together, let’s build an inclusive space in the building services industry.

We’re incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce. Please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.