Change Manager - Retail Financial Control & Reporting (FTC)

Lloyds Banking Group; Gildersome; Hybrid; GBP 65,000 - 73,000; Full time

Job summary

A leading financial services provider in the UK is hiring a Change Manager for the Retail Financial Control & Reporting team. This role involves leading change initiatives, managing risks, and collaborating with stakeholders. Ideal candidates will have experience in finance, strong problem-solving skills, and the ability to communicate effectively. The position offers a hybrid working model with locations in Halifax, Leeds, Bristol, and Newport.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

30 days' holiday

Wellbeing initiatives

Generous parental leave policies

Qualifications

• Proven experience in delivering change, preferably in a financial environment.
• Strong communication skills.
• Ability to coordinate across multiple teams.

Responsibilities

• Drive successful delivery of change initiatives and manage integration.
• Identify, assess, and mitigate risks and dependencies.
• Build relationships with key stakeholders to support change initiatives.

Skills

Experience in delivering change in a financial environment

Strong stakeholder management skills

Strong communication skills

Problem-solving skills

Ability to resolve conflict and influence outcomes

Education

Finance qualifications (advantage)

Job description

Overview

JOB TITLE: Change Manager - Retail Financial Control & Reporting (FTC until end of 2026)

SALARY: £65,385 - £72,650

LOCATION(S): Halifax, Leeds, Bristol & Newport

HOURS: Full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

At Lloyds Banking Group, we have a clear purpose; to help Britain prosper and to become the best Financial Services provider for our customers. Through our brands, our Group has a relationship with just about every household and community in the UK. We underpin the lives of millions of individuals and businesses and play a key role in helping to build a growing UK economy.

You'll join us in Group Finance Support (GFS), a team of ~350 colleagues within the Finance Division, providing centralised support and expertise to the rest of Finance and the Business.

This role sits within the Retail & Insurance Financial Control & Reporting team in GFS, who are responsible for the financial control and reporting of subsidiary legal entities within Lloyds Banking Group. Within this team we are largely responsible for Consumer Relationship products including Savings, Current Accounts and Private Banking products.

We're seeking a proactive, driven finance professional with a passion for change and improvement to lead key initiatives impacting GFS Retail support. In this role, you'll collaborate across functions to effectively manage risks and implications related to Finance Systems, Data, and Processes. You'll play a critical role in challenging existing practices constructively, fostering innovation, and promoting a growth mindset throughout the team.

Responsibilities

• Lead Change Delivery: Drive the successful delivery of multiple change initiatives, ensuring alignment across data, people, and processes. Manage the seamless integration of changes into GFS on behalf of Retail Finance.
• Manage Dependencies and Risks: Proactively identify, assess, and mitigate risks and dependencies to enable smooth execution and optimal outcomes.
• Cross-Team Collaboration: Partner with GFS and Retail teams to ensure a cohesive and coordinated approach to project delivery. Participate in project calls, interpret requirements, and oversee effective implementation.
• Stakeholder Engagement: Build and nurture strong working relationships with key stakeholders across GFS and other business areas to support the delivery of change initiatives.
• Team Contribution: Support team development through knowledge sharing, process improvement, and fostering a culture of continuous learning and innovation.
• Personal Development: Take ownership of personal growth by leveraging formal and informal training opportunities to enhance skills and capabilities.

What you'll need

• Proven experience in delivering change, preferably in a financial environment
• Finance qualifications are an advantage but not essential
• Strong stakeholder management skills, to build and sustain long-term relationships.
• Strong communication skills
• Ability to coordinate across multiple teams to develop roadmaps that help the team achieve its priorities and fulfil its business plans.
• Strong problem-solving skills, using experience to address critical risks/issues/dependencies as they arise and ensuring resolution within agreed timescales.
• Ability to resolve conflict, build consensus and influence positive outcomes.
• Demonstrate the right values and behaviours and encouraging this in team members.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch! We'd love to hear from you!