Change Management & Adoption Consultant

WM Reply; Manchester; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global Microsoft consultancy is seeking a Change Management and Adoption Consultant in the UK. The role involves ensuring the successful adoption of Microsoft 365 technology and delivering training and communications. Applicants should possess strong interpersonal and communication skills, as well as experience in technology-led change management. The position offers flexible working arrangements and promotes a diverse and inclusive culture, valuing employees and their contributions.

Benefits

Health insurance

Pension match up to 5%

Flexible working hours

Qualifications

• Experience in technology-led change and adoption projects.
• Ability to deliver clear communication and engaging presentations.
• Understanding of Change Management methodologies like ADKAR is a plus.

Responsibilities

• Ensure successful adoption of Modern Workplace technology.
• Analyze, design, and develop change, communications, and training plans.
• Manage key stakeholders and deliver communications and training.

Skills

Interpersonal skills

Communication skills

Change Management knowledge

Microsoft 365 knowledge

Job description

Job Title: Change Management and Adoption Consultant

Location: Hybrid working – Based in Manchester, London, or Chester with flexibility to work remotely

Help empower millions to achieve more by joining a world-class Microsoft consultancy.

WM Reply are a global award-winning Microsoft consultancy. We work with the biggest names across all industries from Dyson to Sky and the Co-op Group. Our mission is to empower people to achieve more through technology. Specifically, we focus on Microsoft 365 and improving the employee experience through tools like Teams, Power Platform, and SharePoint.

WM are part of the 9,000 strong Reply group with offices in London (HQ), Chester, Manchester, Milan, Frankfurt, Kraków, Chicago, and Auckland. Across all locations, we believe WM has a very special culture – one that treasures the unique, breeds entrepreneurship, and celebrates the geek.

Here’s what you can expect to get up to…

• Work with our clients to ensure successful adoption of Modern Workplace technology, primarily Microsoft 365.
• Analysis, design, and development of change, communications, and training plans.
• Hands-on delivery of communications and training.
• Management of key stakeholders.

What’s needed?

• Experience helping people make the most of their technology.
• The ability to write clear communication, dazzling presentations and exciting Change and Adoption campaigns.
• Fantastic interpersonal and communications skills – a real people person.
• Experience working on technology-led change and adoption projects. Microsoft 365 knowledge would be ideal.
• An understanding of Change Management methodologies such as ADKAR would be amazing.

In our annual employee survey employees rated their overall satisfaction at a 6.4 / 7 on average. But why do people love it here?

• Our people are our most valued asset so keeping them happy is a priority. We promote from within as default, support people when the times are hard and celebrate hard when times are good.
• Innovation is treasured and celebrated. With experts across the full stack of Microsoft technology there’s always something to learn or new to try out.
• We are social by design – with hybrid working enabled across all our roles you can expect plenty of working from home but enjoy regular visits to spend time with your delightful colleagues.
• We’re very proud of the diversity at WM Reply. For example, 40% of our staff are female which is double the industry standard. Representation goes from junior roles all the way to the top including our CEO and Founder. But we recognise we can do better so we’re always interested to hear from candidates from different walks of life. Hear what our staff have to say about diversity and inclusion.

Check out this video to get a better idea of our company culture!

Benefits

If you’re successful you can expect benefits such as health insurance, pension match up to 5% and flexible working hours.