Casual F&B Assistant

Legends/ASM Global Europe; Leeds; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A leading entertainment venue in Leeds is seeking Casual Food & Beverage Assistants to enhance visitor experiences during events. Ideal candidates are enthusiastic team players with strong communication skills, able to thrive in busy environments. Responsibilities include beverage preparation, customer interaction, and ensuring compliance with service standards. Flexible work schedules and competitive pay rates are offered, making it an excellent opportunity for those looking to balance other commitments while working in a dynamic setting.

Benefits

Competitive pay rates

Flexible shift patterns

Paid biweekly

First-class training

Qualifications

• Enthusiastic and friendly attitude.
• Experience in a busy, high-pressure environment.

Responsibilities

• Preparing alcoholic and non-alcoholic beverages.
• Interacting with customers and taking orders.
• Providing excellent guest service.

Skills

Customer service

Communication skills

Ability to work under pressure

Job description

About LEGENDS & ASM Global

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues, stadiums, arenas, convention centres, and theatres.

Our organisation is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Venue

Voted Best New Venue in the World 2014 at the Stadium Business Awards, first direct arena has hosted incredible artists since opening in September 2013, including Sir Elton John, Bruce Springsteen, Michael Bublé, Gary Barlow, Prince, Miley Cyrus, Le Tour De France Grand Depart, John Bishop, Championship Boxing, Queen + Adam Lambert, Fleetwood Mac, Premier League Darts, Neil Young, Bette Midler, Drake, Morrissey, The Eagles, Pharrell Williams, John Legend, The MOBO Awards, and Mumford and Sons.

The arena’s unique "super theatre" style configuration enhances the experience, with all seats facing the stage and high-quality acoustics providing the best sound experience in the UK. Spectators and performers enjoy a more intimate atmosphere within the 13,781-capacity venue.

The Role

First direct arena, Leeds, is the largest indoor entertainment venue in Yorkshire. Hosting approximately 100 events annually, it features exhibitions, touring shows, stand-up comedy, live music, and various entertainment events.

Working at first direct arena offers flexible shifts to fit around your other commitments. We seek experienced, enthusiastic individuals to join our casual food and beverage team for event-driven work.

Customer service is central to our operations. We value team players with a positive attitude, pride in their work, excellent communication skills, and experience working in busy, high-pressure environments.

What’s in it for you?

• Competitive pay rates
• Flexible shift patterns for better work-life balance
• Paid biweekly for shifts worked
• First-class training from our F&B Academy

About the Role

We are excited to offer opportunities for Casual Food & Beverage Assistants to create a welcoming atmosphere, ensuring guests have an enjoyable experience. Your friendly and positive attitude will make a difference whether serving drinks, preparing food, or assisting customers.

Responsibilities include:

• Preparing alcoholic and non-alcoholic beverages
• Interacting with customers, taking orders, and serving snacks and drinks
• Assessing and meeting customer needs
• Checking IDs to confirm legal drinking age
• Restocking inventory and supplies
• Providing excellent guest service
• Following all food and beverage regulations

Recruitment Process

Successful applicants will join our casual team, signing up for event-based shifts, including evenings and weekends.

Inclusive Workplace

We are dedicated to leading the entertainment industry towards sustainability, innovation, and inclusivity. Join us and make a meaningful impact from day one.