Casino Receptionist & Guest Experience Host

The Rank Group; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading casino operator in Reading is seeking a Receptionist to create exceptional first impressions for guests. In this pivotal role, you will greet customers with a warm smile and ensure they feel valued throughout their visit. We are looking for someone with a positive attitude and experience in hospitality. Join us at a thriving casino environment where you can build relationships and contribute to a vibrant atmosphere. This role requires flexibility for night shifts and weekends.

Benefits

Hourly pay rate of £12.92

Share of uncapped tips

Paid breaks

28 days holiday

Legal & General Pension Scheme

Life Insurance

Online learning

Free team uniform

Employee Assistance Programme

Food and Soft Drinks Discounts

Qualifications

• Passion for entertaining customers and delivering high-quality service.
• Experience in a hospitality role.
• Ability to create enjoyable interactions.

Responsibilities

• Set the tone for guests' experience at the casino.
• Ensure guests feel valued and well taken care of.
• Create a memorable and engaging atmosphere.

Skills

Positive attitude

Customer service

Social skills

Job description

A leading casino operator in Reading is seeking a Receptionist to create exceptional first impressions for guests. In this pivotal role, you will greet customers with a warm smile and ensure they feel valued throughout their visit. We are looking for someone with a positive attitude and experience in hospitality. Join us at a thriving casino environment where you can build relationships and contribute to a vibrant atmosphere. This role requires flexibility for night shifts and weekends.