Career Progression Coach — Restart Scheme

Serco Limited; West Bromwich; On-site; GBP 30,000; Full time

Job summary

A prominent UK service provider is seeking a Progression Job Coach in West Bromwich. This role requires managing a caseload of unemployed individuals on the Restart scheme, offering tailored coaching and support to help them find sustainable employment. Key responsibilities include conducting needs assessments, creating action plans, and engaging with employers. The ideal candidate will possess strong coaching and communication skills and be able to motivate participants towards job readiness. A full-time position with excellent benefits is offered.

Benefits

Excellent Serco Benefits

Qualifications

• Experience in managing caseloads of unemployed clients.
• Ability to conduct needs assessments and create development plans.
• Strong communication skills to engage with participants and employers.

Responsibilities

• Proactively manage a caseload of unemployed customers.
• Guide participants through a 12-month journey towards employment.
• Conduct participant needs assessments and create tailored action plans.
• Provide job-search support including CV writing and interview preparation.
• Engage with employers to create job opportunities.

Skills

Coaching

Communication

Empathy

Problem-solving

Job description

A prominent UK service provider is seeking a Progression Job Coach in West Bromwich. This role requires managing a caseload of unemployed individuals on the Restart scheme, offering tailored coaching and support to help them find sustainable employment. Key responsibilities include conducting needs assessments, creating action plans, and engaging with employers. The ideal candidate will possess strong coaching and communication skills and be able to motivate participants towards job readiness. A full-time position with excellent benefits is offered.