Cancer Services Admin & Personalised Care Officer

County Durham & Darlington NHS Foundation Trust; Tees Valley; On-site; GBP 22,000 - 26,000; Full time

Job summary

A regional NHS foundation trust seeks a Personalised Care Support Officer to provide essential administrative support within Cancer Services. The role involves coordinating cancer education and information services, supporting various teams, and maintaining effective communication with healthcare staff and patients. Qualifications include GCSEs in English and Mathematics and NVQ Level 3. Ideal candidates will possess strong organizational skills, attention to detail, and familiarity with NHS operations, ensuring positive patient experiences and efficient service delivery.

Qualifications

• Proven administrative/secretarial experience in a similar role.
• Ability to prioritise and organise own workload effectively.
• Experience in the NHS and knowledge of cancer pathways.

Responsibilities

• Support and coordinate cancer information, education, and personalized care teams.
• Maintain and update intranet site and produce newsletters.
• Organise educational events and collect patient feedback.
• Provide support to visitors of Macmillan Information and Support Centres.

Skills

Note-taking

Teamwork

Problem-solving

Communication

Confidentiality Awareness

Legislation Knowledge

Cancer Agenda Awareness

Education

GCSE English and Mathematics grades A-C or equivalent

NVQ 3 or equivalent experience

Tools

Microsoft Office

Job description

A regional NHS foundation trust seeks a Personalised Care Support Officer to provide essential administrative support within Cancer Services. The role involves coordinating cancer education and information services, supporting various teams, and maintaining effective communication with healthcare staff and patients. Qualifications include GCSEs in English and Mathematics and NVQ Level 3. Ideal candidates will possess strong organizational skills, attention to detail, and familiarity with NHS operations, ensuring positive patient experiences and efficient service delivery.