Cancer Care Navigator

NHS National Services Scotland; Scotland; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent healthcare organization in the United Kingdom seeks a Cancer Care Navigator to support patients throughout their cancer care pathways. This role will involve collaborating with various services to provide person-centered care and management of patient needs. Qualifications include an HND in Business Administration and experience in healthcare settings. The position is a full-time, fixed-term opportunity, offering a supportive environment for professional development.

Benefits

27 days annual leave

8 days public holidays

Membership of NHS Pension Scheme

Qualifications

• HND Business Administration or equivalent experience required.
• Strong interpersonal and team working skills.
• Good understanding of person-centred care.

Responsibilities

• Assist patients throughout their cancer care pathways.
• Act as single point of contact for cancer patients.
• Collaborate with third sector and local authority services.

Skills

Organisational skills

Interpersonal skills

IT literacy

Communication skills

Education

HND Business Administration or equivalent experience

Tools

Complex networked systems

Job description

The Role

NHS Lanarkshire Cancer Nursing Service are seeking applications for highly motivated and enthusiastic individuals to join their Gynaecology, Head and Neck, Urology and colorectal Cancer Specialist Nursing teams as a cancer care navigator’s. Individuals who are committed to providing person centred care with a personal commitment to continuing professional development are welcomed to apply.

The role of the Cancer Care Navigator is a key member of the CNS team contributing to person-centred support throughout their pathways. Assisting to manage the increased uncertainty and anxiety associated with a cancer diagnosis, treatment and surveillance. The CNS team provides services across NHS Lanarkshire, delivering comprehensive person centred cancer care. In addition, the cancer care navigator as an integral member of the CNS team acts as the single point of contact for people affected by cancer facilitating patient and family support in partnership with third sector and local authority services. Organisational, time management and excellent

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we'll need you to bring

• HND Business Administration or equivalent experience.
• Experience within a hospital or similar healthcare setting.
• Effective organisational skills and ability to manage complex situations.
• Ability to develop and implement administrative systems and processes
• Motivated with strong interpersonal and team working skills and an effective negotiator with the ability to influence others.
• IT literacy skills, including data capture and complex networked systems
• Good organisational skills with attention to detail and accuracy, with the ability to prioritise their workload and be proactive and work with minimal supervision.
• Good communication skills with all levels of staff and members of the public.
• Ability to remain calm under pressure and effectively handle multiple tasks, changing priorities and complex assignments
• Expected to have a good understanding of person centred care.
• The post holder will have good communication good organisational skills with the ability to prioritise their workload.
• Knowledge of medical terminology and administrative procedures.
• Motivated with strong interpersonal and team working skills and an effective negotiator with the ability to influence others.
• Assertive and confident, with drive and enthusiasm. They will also possess a strong sense of urgency, be flexible, and thrive in a challenging environment.
• Expected to work in a professional manner at all times.
• Have a pleasant telephone manner, have a caring, friendly disposition and be highly motivated with strong interpersonal and team working/building skills.
• Ensure mandatory NHSL training is relevant and up to date.

A driving licence is required, this must be a full UK/EU/EEA licence.

It would be great if you also have

• Evidence of self-directed personal development relevant to uro-oncology or skin cancer or haemato-oncology
• Evidence of training development in communication
• Experience caring for / working with uro-oncology, skin cancer or haemato-oncology patients
• Demonstrable experience working in a health care setting, specifically uro-oncology, skin cancer or haemato-oncology.
• Experience working directly with patients and healthcare professionals in uro-oncology, skin cancer, haemato-oncology.
• Experience of difficult and complex communication in clinical areas and via telephone in uro-oncology, haematology, skin cancer.
• Experience managing independent workload under direction of line manager
• Demonstrate a good understanding of role navigator in follow up and supportive care
• General understanding of uro-oncology, skin cancer or haemato-oncology
• Demonstrate a good understanding of third sector services for people with cancer, specifically skin cancer, haemato-oncology or uro-oncology.
• Evidence of advanced IT skills – preferably hospital based administrative systems
• Ability to prioritise patient and non-patient priorities
• High standard of documentation / record keeping
• Effective multi-disciplinary communication in uro-oncology, skin cancer or haemato-oncology
• Effective listening skills

Contract type

Fixed Term (12 Months)

Full time

37 Hours

Please note this is a 12 months fixed term post. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.

Location

This role will be based in Cancer Services within NHS Lanarkshire.

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Please contact John McPhelim, Senior Nurse Quality & Digital Health (Cancer Services) on [e-mail]

For enquiries regarding the application form or recruitment process, please contact Adam Thomson, Recruitment Administrator on [e-mail] (Please remember to include the job title and reference number in your email)

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

• A minimum of 27 days annual leave increasing with length of service
• A minimum of 8 days of public holidays
• Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
• Paid sick leave increasing with length of service
• Occupational health services
• Employee counselling services
• Work-life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

Additional Information for Applicants

• Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
• For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
• We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
• Once you have submitted your application form you will be unable to make any amendments

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience or any other dimension that can be used to differentiate people from one another.

Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Right to Work within the UK

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.

Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.

Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.