Business Systems Manager

NHS; Nottingham; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A prominent healthcare organization in Nottingham seeks a Business Systems Manager to lead the development of corporate systems. This role is pivotal in maximizing the potential of Zoho One for reporting and analytics. The successful candidate will have strong data expertise and experience in stakeholder engagement, transforming data into insightful dashboards. This full-time role involves hybrid working, supporting innovation across platforms, and driving strategic advancements in health and care.

Qualifications

• Strong expertise in data analysis and management of data systems.
• Experience in reporting to commissioners and senior management.
• Proven ability to train users in software systems.

Responsibilities

• Lead the design and optimisation of corporate systems.
• Manage and enhance Zoho One for system improvements.
• Transform data into actionable insights for reporting.

Skills

Data analysis

Stakeholder engagement

System management

Education

Master's degree or equivalent experience

Tools

Zoho One

Office365

Job description

Job Summary

The Business Systems Manager is an exciting new role to lead the development and management of our corporate systems, driving reporting and impactful dashboards.

At the core is Zoho One, supporting CRM, PMO, analytics, and more – you’ll maximise its potential, harmonise data, and explore innovative tools like AI and population health systems to optimise functionality and boost productivity.

Strong data and analytics expertise is essential to deliver business intelligence and assurance reporting. Acting as a catalyst for change, you’ll engage stakeholders, collaborate across the Health Innovation Network, and liaise with our Zoho One partner for system development.

This role is offered on a 12 month fixed term/secondment basis due to HIEM only receiving funding year on year (please ensure you obtain prior line manager approval for secondment consideration).

Interviews including a short test will be completed in person at our offices in Nottingham during January 2025.

Main duties of the job

In this dynamic role, you’ll lead the design and optimisation of HIEM's corporate systems with a strong focus on managing and enhancing Zoho One. Your role will directly contribute to shaping HIEM's digital strategy and support driving innovation through other platforms like Population Health, Office365, CoPilot, and any other systems HIEM utilises.

Your work will transform data into actionable insights – developing dashboards, assurance reports, and visualisations in collaboration with our Analytics Team.

You’ll oversee commissioner reporting, project metrics, and PMO processes, providing corporate oversight and creating clear, compelling documentation for diverse audiences. You’ll act as the main point of contact with our Zoho One Partner for system configuration and improvements.

As the lead for Zoho One Working and Champions Groups, you’ll champion system optimisation and continuous improvement, ensuring technology empowers efficiency and excellence across the organisation.

About us

We are one of 15 Health Innovation Networks around England that operate as the innovation arm of the NHS.

We bring together partners from all sectors involved in health and care including the NHS, social care and public health, patients, research, third sector and industry – to identify, test and spread new technologies and better ways of working.

We save the NHS money, generate economic growth, empower health and care staff, and improve lives for patients.

We work closely with our health and care stakeholders to establish their priorities then provide support. As part of a national network, we import evidenced solutions from other Health Innovation Network regions and export our successful East Midlands programmes on a national basis.

We have a range of objectives, but our overarching aim is always to make a difference for patients.

To find out more, visit the 'About Us' and 'Join our Team' sections of our HIEM website

Responsibilities

HIEM is a hybrid working organisation with staff working a combination of home and office working. Our office is based in Nottingham, in-person attendance frequency is as required by your line manager as relevant to your role and is also required for regular Town Hall meetings (approximately 2-4 a year). Travel across the East Midlands may also be expected as part of this role.

This role is offered as full-time, fixed term/secondment and will be subject to a six month probationary period.

Person Specification

Training & Qualifications

• Working towards or educated to Master's degree level or equivalent experience

Experience

• Experience of data analysis and data systems management
• Experience of reporting submissions to commissioners and Senior Management Teams
• Experience of engaging with multi-disciplinary teams in achieving successful outcomes
• Experience of training others to use software systems

Analytical and judgement skills

• Ability to provide and receive complex information and communicate to stakeholders effectively including to take a diverse range of data and synthesise to key metrics to demonstrate outcomes and impact

General

• Please demonstrate how you meet the rest of the person specification for this role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Nottingham University Hospitals NHS Trusts

Sir Colin Campbell Building

UNIP, Triumph Road

Nottingham

NG7 2TU

https://www.nuh.nhs.uk/ (Opens in a new tab)