Business Support Officer (Downpatrick - 27k)

VanRath; Downpatrick; On-site; GBP 27,000; Full time

Job summary

A respected public sector organisation is seeking a Business Support Officer for a temporary, office-based role in Downpatrick. You will provide essential administrative support across multiple departments and be responsible for managing correspondence, invoicing, and meeting organisation. Relevant experience in administration and strong communication skills are essential. Join a supportive team and play a key role in delivering high-quality service.

Qualifications

• Minimum 12 months' experience in administrative duties.
• Experience in customer service for at least 12 months.
• Strong written and verbal communication skills.

Responsibilities

• Provide day-to-day administrative and secretarial support.
• Act as a first point of contact for enquiries.
• Manage correspondence and maintain filing systems.
• Support financial processes including invoicing and purchasing.
• Organise meetings and prepare agendas.

Skills

Organisational skills

Customer service

Communication skills

Proficient in Microsoft Office

Education

4 GCSEs (Grade C or above)

Tools

Management Information System (MIS)

Microsoft Office (Word, Excel, Outlook)

Job description

Business Support Officer

Location: Downpatrick

Contract Type: Temporary

Working Arrangement: Office-Based

Salary: £27,000

Are you an organised and proactive administrator looking for your next challenge? We're working with a respected public sector organisation to recruit a Business Support Officer for a temporary, office-based role in Downpatrick. This is a fantastic opportunity to join a professional and supportive team, where you'll play a key role in delivering high-quality administrative and customer service support across a range of departments.

Key Responsibilities

• Provide day-to-day administrative and secretarial support to multiple departments
• Act as a first point of contact for internal and external enquiries
• Manage correspondence, maintain filing systems, and process applications
• Support financial processes including invoicing, purchasing, and budget tracking
• Organise meetings, prepare agendas, take minutes, and follow up on actions
• Assist with departmental projects and events as required
• Maintain and improve business support systems and procedures

Person Specification

Essential Criteria

Education & Qualifications

• 4 GCSEs (Grade C or above) including English Language and a numerate subject OR
• At least 2 years' relevant experience in administration and customer service in lieu of formal qualifications

Experience

• Minimum 12 months' experience in administrative duties (e.g., typing, filing, document handling)
• Minimum 12 months' experience in customer service (internal and/or external)
• At least 6 months' experience using a Management Information System (MIS)

Technical Skills

• Proficient in Microsoft Office (Word, Excel, Outlook)
• Confident using email and digital document management systems

Communication & Interpersonal Skills

• Strong written and verbal communication skills
• Ability to handle queries and complaints professionally
• Comfortable working with a wide range of stakeholders

Other Requirements

• Full current driving licence and access to transport, or ability to meet the travel requirements of the role

Desirable Criteria

• Experience working in a public sector or local government setting
• Familiarity with financial administration (e.g., processing invoices, budget monitoring)
• Experience supporting meetings and events

For more information, please contact Ethan Boylan today.