Brand Ambassador: Premium Footwear Retail

BIRKENSTOCK; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global footwear company in Greater London is looking for a Customer Service Representative to ensure a successful customer experience. This role requires initial experience in high-quality retail and very good English skills. As a brand ambassador, you will convey the quality of products and maintain a positive environment even in hectic situations. The ideal candidate has a passion for shoes and enjoys working with people in a dynamic team setting. Join us to make a difference!

Benefits

Dynamic work environment

Considerable design freedom

Excellent development opportunities

Qualifications

• Initial professional experience in high-quality (shoe) retail.
• Very good English skills; other languages are an advantage.
• Eager to learn and enjoy being a competent contact person for customers.

Responsibilities

• Ensure an all-round successful customer experience.
• Act as a brand ambassador and convey the value of products.
• Process daily closings, exchanges or refunds accurately.

Skills

Customer service

Sales expertise

Positive personality

Attention to detail

Teamwork

Job description

A global footwear company in Greater London is looking for a Customer Service Representative to ensure a successful customer experience. This role requires initial experience in high-quality retail and very good English skills. As a brand ambassador, you will convey the quality of products and maintain a positive environment even in hectic situations. The ideal candidate has a passion for shoes and enjoys working with people in a dynamic team setting. Join us to make a difference!