Boat Assistant

John Lewis Partnership; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK employee-owned company is seeking individuals to operate a safe and professional boat service to and from Brownsea Island. This role involves delivering a first-rate guest experience through excellent customer service and carrying out various portering and boat crew tasks. Applicants must be over 18 and flexible with working hours. Join us to make a difference in providing exceptional service by the sea.

Benefits

Flexible working options

Support for work-life balance

Qualifications

• Must be over 18 to apply.
• Experience in customer service is advantageous.

Responsibilities

• Operate a scheduled boat service.
• Deliver exceptional customer service.
• Complete portering and boat crew tasks.

Job description

About the roleOperate a safe and professional scheduled boat service taking passengers on and off Brownsea Island daily. Working as part of the wider hotel team to deliver a first rate guest experience through the focus on the delivery of market leading customer service whilst completing a variety of portering and boat crew tasks.

Due to the nature of this role, we require all applicants to be over 18 to apply

About Brownsea Castle

Brownsea Castle is our place by the sea, our island getaway across beautiful Poole Harbour offering an escape to our Partners with history and nature in abundance. Guests stay on the National Trust run island in the amazing Tudor castle, set amongst 17 acres of private grounds with stunning Italian gardens and a dedicated beach offering relaxation and beautiful nature walks.

If you are looking for a hotel with a difference, this could be it. With all of the island to explore or using any of the facilities on offer; a croquet lawn, children's play area, badminton, football, cricket, fishing, archery and frisbee golf you can guarantee that our guests will be hungry and looking to recharge with the fantastic food offering we give them.

Boats

We have our own private boat service from Salterns Marina to get Partners to and from work, these boats run approximately once an hour between 7am - 11pm. Enterprise Boat berths in the Marina.
Car parking: Parking can be found on BCP Council car park information page - https://www.bcpcouncil.gov.uk/parking/find-a-car-park/quay-visitors-mult...

Buses: Buses stop at 7pm and all staff are required to cover late night shifts beyond the bus times.

About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.