Bilingual Customer Service Specialist - FR + DE/ES (Hybrid)

Venn Group; Watford; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A leading recruitment agency is looking for a Customer Service Representative based in Watford. The role is hybrid and involves managing customer orders and inquiries efficiently. Candidates should have relevant experience in customer service, and fluency in French is required while additional languages like Dutch, German or Spanish are a plus. The company offers 33 days of holiday and other benefits, making it an attractive position for motivated professionals.

Benefits

33 days holiday including bank holidays

Free eye tests

Opportunities for internal progression

Hybrid working

Qualifications

• Experience in customer service or administration.
• Fluent to a business proficiency in French, both written and spoken.
• Fluent to a business proficiency in Dutch, German, or Spanish, both written and spoken.

Responsibilities

• Answer customer enquiries to provide efficient service.
• Manage customer orders from entry to billing.
• Update and manage tickets for customer enquiries.
• Resolve customer complaints and queries.

Skills

Customer service experience

Fluent in French

Fluent in Dutch or German or Spanish

Job description

A leading recruitment agency is looking for a Customer Service Representative based in Watford. The role is hybrid and involves managing customer orders and inquiries efficiently. Candidates should have relevant experience in customer service, and fluency in French is required while additional languages like Dutch, German or Spanish are a plus. The company offers 33 days of holiday and other benefits, making it an attractive position for motivated professionals.