BI & Insight Analyst

Coventry City Council; United Kingdom; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in the UK is seeking a BI & Insights Analyst to join their Performance & Insight Team. You will contribute to data analysis and performance reporting to enhance services, particularly in Adult Social Care. The ideal candidate will possess strong data analysis skills, experience in using BI tools, and relevant academic qualifications. This position supports collaborative efforts to drive service improvement and has a commitment to diversity and inclusion.

Benefits

Diverse and inclusive workplace

Opportunity for professional development

Flexible working arrangements

Qualifications

• Strong knowledge of Adult Social Care and related reporting systems.
• Ability to extract, interpret, and present complex data clearly.
• Experience in similar analytical or performance reporting role.

Responsibilities

• Lead intelligence and performance reporting projects.
• Develop and maintain data models and dashboards.
• Collaborate with service areas to provide intelligence.

Skills

Data analysis

Problem-solving

Interpersonal skills

BI tools usage (Power BI, SQL)

Education

Relevant degree in data, research, or analytical field

Tools

Power BI

SQL

Job description

Overview

At Coventry City Council, we are committed to building a diverse and inclusive workplace where everyone feels valued, respected, and empowered to contribute. We actively welcome different perspectives and experiences, and we are working to create a culture that is free from discrimination and bias. The Performance & Insight Team plays a vital role in shaping the future of Coventry by providing high-quality intelligence and analysis to support data-driven decision-making. We collect, analyse, interpret, and share a wide range of data and insights about the city, working closely with residents, communities, and partners to drive positive change. Our work supports strategic planning, service improvement, and performance management across the Council.

Responsibilities of the team

• Business intelligence and performance reporting
• Customer and location intelligence
• Engagement and consultation support
• Evaluative research and analysis
• Performance management and improvement
• Partnership working across sectors
• Equality, diversity advice, ensuring the Council meets its Public Sector Equality Duty
• Hybrid working arrangements (Some work from home and some in the office). A minimum in-office presence is required.

Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

What is the job role?

We are looking for a BI & Insights Analyst to join our dynamic and forward-thinking Performance & Insight Team. You will play a key role in delivering high-quality data analysis, performance reporting, and actionable insights that support services across the Council.

In this role, you will:

• Lead on specific intelligence, performance reporting, and insight projects
• Develop and maintain data models and dashboards to support service planning and performance monitoring
• Collaborate with service areas to provide intelligence that informs decision-making and drives service improvement
• Ensure the quality and accuracy of analytical outputs and tailor insights to meet the needs of different audiences
• Contribute to cross-cutting projects across the Planning and Insight Team
• Collaborate with Technical Teams
• Support processes related to statutory reporting

This is an exciting opportunity to make a real difference in the lives of Coventry’s residents by helping shape services through data-driven insight.

Who are we looking for?

We are looking for a Business Intelligence and Insight Analyst to join the Performance and Insight Team supporting Adult Social Care service. You will be working withing a busy, innovative, and forward-thinking team that works together with Adult Services to bring positive change to the lives of people in the city. The ideal candidate will have:

• Knowledge of Adult Social Care and related reporting systems and performance frameworks
• Research, data analysis, and ICT skills, including the ability to extract, interpret, and present complex data clearly
• Ability to use BI tools such as Power BI and SQL
• Problem-solving and critical thinking skills
• Strong interpersonal and influencing skills
• Experience working collaboratively with internal and external stakeholders to achieve shared goals
• Experience in a similar analytical or performance reporting role (local authority experience is preferable)
• A relevant degree or equivalent vocational experience in a data, research, or analytical field
• All candidates must have the Right to Work in the UK. Sponsorship is not offered for this role.

Personal Statement Guidance

When completing your personal statement, please include:

• Examples of your advanced research and data analysis skills, including the software and tools you have used
• How you have worked in partnership with stakeholders to deliver successful outcomes
• Examples of your knowledge of Adult Social Care

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme – As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the following criteria: Members of the Armed Forces and veterans; Are currently in care or have previously been in care; If you consider yourself to be disabled or if you have a long-term health condition. For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.

In-person interviews are scheduled for 17 October. Prior to the panel interview, candidates will also complete a brief phone interview, scheduled for 10 October. If successful at this stage candidates will be invited to the in person interview and will need to complete a practical test prior to that.

About Coventry: Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. If you join us, we will provide a fantastic rewards and benefits package – to find out more please visit Coventry City Council vacancies page.