Barista

Valor Hospitality; Park Central; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality management company in Park Central is seeking a motivated Coffee Supervisor to lead the Black Sheep Coffee team. This role requires hands-on barista skills combined with leadership to ensure exceptional guest service and operational efficiency. The ideal candidate will have experience in hospitality, excellent customer service, and strong team management skills. Opportunities for career growth and exclusive staff benefits are included.

Benefits

Competitive rates of pay

Exclusive discounts for friends and family

Team member hotel rates

Discounted dining and free meals

High-street discounts

Wellness initiatives

Qualifications

• Previous hospitality or barista experience, with supervisory experience preferred.
• Strong leadership and team management skills.
• Experience delivering excellent customer service in a fast-paced environment.
• Flexibility to work a range of shifts, including evenings and weekends.

Responsibilities

• Lead the coffee team and ensure excellent service delivery.
• Manage day-to-day operations following company standards.
• Promote and maintain high brand values and financial targets.
• Support staff development and generate sales through upselling.

Skills

Team management

Customer service

Proactive attitude

Barista skills

Job description

We're looking for a motivated and experienced Coffee Supervisor to lead our Black Sheep Coffee team. In this role, you'll combine hands‑on barista skills with team leadership, ensuring our guests receive outstanding service and our coffee operation runs smoothly. As a Supervisor, you'll play a key role in maintaining high standards, supporting staff development, and helping drive departmental performance – all while promoting the values and culture of Valor Hospitality. Job Purpose

• To be fully customer‑focused, consistently delivering excellent service with an informed, friendly, and effective approach.
• To be responsible for the day‑to‑day running of your designated area within company policies, ensuring brand values, standards, and financial targets are achieved.
• To promote Valor Hospitality Europe Limited's purpose, values, and behaviours at all times., Maintain strong knowledge of the Black Sheep Coffee menu and product offerings.
• Deliver exceptional guest service and ensure all team members serve in accordance with Black Sheep Coffee and Valor brand standards.
• Ensure service areas are fully stocked, clean, and presented at all times.
• Assist with the consistent delivery of superior customer service across the team.
• Ensure tables are set and cleared to company standards and provide attentive service, noting special requests.
• Take every opportunity to upsell Black Sheep Coffee products.
• Be fully aware of departmental budget and financial targets.
• Assist with monitoring and controlling departmental operating and payroll costs.
• Follow purchasing procedures using Epsys and maintain accurate stock levels.
• Implement effective stock rotation and display products according to company policy.
• Suggest and support promotional initiatives to help exceed departmental sales targets.
• Lead by example, maintaining high personal presentation standards and adhering to uniform requirements.
• Maintain and continuously improve departmental operating standards.
• Attend training and ensure the team does the same.
• Comply with health & safety, fire, security, food safety, and company procedures.
• Ensure adherence to all hotel and company rules as outlined in the team member handbook.
• Support the Store Manager by ensuring Sirens Eye is implemented and followed at all times.
• Previous hospitality or barista experience, with supervisory experience preferred.
  We invest in our team's growth: fully funded apprenticeship programmes, brand training, and internal development opportunities to support your career progression.
• Strong leadership and team management skills.
• Experience delivering excellent customer service in a fast‑paced environment.
• A positive, proactive attitude and the ability to motivate and inspire others.
• Flexibility to work a range of shifts, including evenings and weekends., If you have a passion for coffee, enjoy leading a team, and thrive in a fast‑paced hospitality environment, we want to hear from you.
  Competitive rates of pay
• Competitive rates of pay
• Exclusive discounts for you, your friends, and family
• Valor team member hotel rates from just 30 Bed & Breakfast
• Discounted dining and free meals while on duty
• High‑street discounts and Cycle to Work Scheme
• Generous refer‑a‑friend bonuses
• Wellness initiatives, Employee Assistance Programme, and Healthcare Cash Plan options
• Ready to Lead?