Band 5 Senior Support Pharmacy Technician - Dispensary Services

University Hospitals Birmingham NHS Foundation Trust; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Birmingham is seeking a motivated Senior Support Pharmacy Technician to join their pharmacy team. You will supervise daily operations, ensure compliance with standards, and support a dedicated team in providing high-quality patient care. Essential qualifications include a Pharmacy Technician qualification and experience in a hospital setting. This role offers development training and requires flexible working hours.

Qualifications

• Registered with the General Pharmaceutical Council.
• Experience within a hospital pharmacy setting.
• Ability to lead and motivate a team.

Responsibilities

• Coordinate workflow in the dispensary for inpatients and outpatients.
• Oversee daily operations aiming for KPIs.
• Provide supervision for training and stock management.

Skills

Leadership

Communication

Organisation

Education

Pharmacy Technician qualification

Accredited accuracy checking qualification

Job description

Overview

An exciting opportunity has arisen for a motivated individual to join the Heartlands Hospital pharmacy team as a Senior Support Pharmacy Technician - Dispensary Services. This role involves supervising daily dispensary operations, coordinating staff, managing stock, and supporting the safe and efficient supply of medicines. You will act as an Accredited Checking Technician (ACT) and ensure compliance with trust and regulatory standards.

Working closely with the Pharmacy Operations team, you will lead and support technical staff, assist with training, troubleshoot issues and contribute to service improvements. The role also includes participation in audits, quality improvement activities, and handling of controlled drugs. Excellent communication, organisation, leadership and a commitment to high-quality patient care are essential.

This post offers in-service development training and the opportunity to gain valuable leadership and management skills. A requirement to participate in evenings, weekends, and bank holidays on a rotational basis will be necessary.

Responsibilities

• Be responsible for co-ordinating workflow through the dispensary providing services for inpatients, and outpatients / discharge medication where applicable.
• Oversee the daily operation in the main Dispensary, working towards achieving daily key performance indicators (KPIs).
• Provide supervision for training, health and safety, and stock management.
• Lead a team of dispensary staff ensuring to role the Trust core values.
• Be responsible for the maintenance of waste management, reduction of expired medication and stock losses, and Controlled Drug regulations.
• Work closely with other technicians and pharmacists across all sites, liaise with ward and medical staff within multidisciplinary teams
• Where appropriate undertake patient counselling to ensure safe and efficient medicine use within the trust.

Qualifications

• A nationally recognised Pharmacy Technician qualification and be registered with the General Pharmaceutical Council.
• An accredited accuracy checking qualification
• Experience within a hospital pharmacy setting
• The ability to lead a busy team and motivate others.
• A flexible approach to accommodate the needs of the service.

Organisation and Inclusion

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.