Band 4 Support Time and Recovery Worker - HJVS

NHS; Gravelly Hill; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading healthcare provider in the UK is looking for a Band 4 Support Time and Recovery Worker to join their community-focused team. The ideal candidate will have significant support work experience, particularly in the criminal justice system. This full-time, permanent role offers a salary ranging from £27,485 to £30,162. You will provide vital support to vulnerable clients, build trust, and link them to necessary services.

Qualifications

• Must have significant experience of support work.
• Experience of working within the criminal justice system.
• Experience of community working.

Responsibilities

• Work in a team alongside peer mentors and other STR workers.
• Manage a caseload of clients and encourage their engagement with services.
• Work flexibly, visiting custody suites, courts, and other locations in the community.

Skills

Excellent communication

Resourcefulness

Resilience

Job description

Band 4 Support Time and Recovery Worker - HJVS

The closing date is 01 December 2025

The Birmingham & Solihull Health and Justice Vulnerability Service (HJVS) is a nationally recognised and multi‑award winning team, established sites leading to a widespread radical change in service delivery across England.

Working primarily within the adult outreach team, this role will be based in the community as well as at custody suites, Birmingham Magistrates, Crown Courts, and a variety of trust sites.

We are looking for a versatile and motivated STR worker to deliver a service to vulnerable individuals who are often the most marginalised within society.

STRs are a key part of the Service. They assist clients who are typically hard to engage, building trust and a rapport to gain a holistic understanding of their circumstances and how to improve them. They help service users access support, providing individualised assistance with solving practical problems that may be affecting their health and wellbeing and advising on housing, social isolation, exclusion, education, debt management and employment issues.

You will need to be an excellent communicator, resourceful and creative in overcoming potential challenges for your service users and able to demonstrate resilience as you proactively support your service users and liaise with partner agencies.

Main duties of the job

We have a committed, motivated, hardworking and skilled team and offer excellent career development opportunities. The team holds a strong recovery‑focused ethos, and you will work alongside partner agencies, including the police, peer mentors, probation and court staff, to name a few.

• You will work in a team alongside peer mentors, other STR workers and registered practitioners from a range of disciplines.
• You will manage a caseload of clients, aiding and encouraging their engagement with services.
• You will work with service users’ families and friends to ensure a holistic understanding of their circumstances.
• You will signpost service users to, and encourage engagement with, appropriate services.
• You will develop links into the community and agencies to enable improved, supported access to services.
• You will work flexibly, visiting custody suites, courts, and other locations in the community.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4,000 clinical and support staff help us to improve mental health and wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, and characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

Person Specification

Experience

• Must have significant experience of support work.
• Experience of working within the criminal justice system.
• Experience of community working.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

Thomas Telford House, Ardenleigh Hospital

£27,485 to £30,162 a year, pro rata

Contract

Permanent

Working pattern

Full‑time

Reference number

436-7602325

Job locations

Thomas Telford House, Ardenleigh Hospital

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.