AV Service Engineer (Crestron / Lutron)

Roundhouse recruitment; Greater London; Hybrid; GBP 40,000 - 48,000; Full time

Job summary

A leading AV integration firm is seeking an experienced AV Service Engineer specializing in Smart Home technology. This field-based role offers competitive compensation and fast-tracked career progression. Ideal candidates will possess hands-on experience with Crestron and Lutron systems, have a strong background in high-end residential AV, and demonstrate expertise in IP networking. A full UK driving license and willingness to travel within the UK is a must. Join a company that values autonomy and long-term career development in an expanding sector.

Benefits

Company van

Paid travel expenses

Specialist training and development

Qualifications

• Experience in high-end residential AV / smart home installation or service.
• Hands-on experience supporting Crestron and/or Lutron systems.
• Strong working knowledge of IP networking, including VLANs and subnets.
• Full UK driving license, ready for occasional travel.

Responsibilities

• Conduct reactive and preventative maintenance on AV systems.
• Fault-find and support Crestron/Lutron environments on residential projects.
• Diagnose audio, video, and IP networking issues.

Skills

High-end residential AV / smart home installation

Support for Crestron systems

Strong knowledge of IP networking

Fault-finding in AV environments

Tools

Crestron

Lutron

Network routers

Switches

Job description

AV Service Engineer (Crestron / Lutron)

£40,000 - £48,000 + Van + Tools + Paid Travel + Overtime

London & UK Travel | Autonomous Field Role | Fast-Tracked Progression

Are you an AV Service Engineer from a Smart Home / Residential background looking to join a market-leading specialist offering fast-tracked progression, specialist training and long-term career development as the company continues to expand? This is a field-based service role where you'll primarily support luxury smart home systems, while gaining exposure to commercial AV and automation projects as the business grows. You'll work autonomously on technically complex systems, with the opportunity to broaden your skill set and step into more senior or specialist positions. If you enjoy ownership, variety and working with premium technology - rather than being boxed into a single system or environment - this role offers genuine long-term progression.

The Role

• Carry out reactive and preventative maintenance on integrated AV, cinema and automation systems
• Fault-find and support Crestron and/or Lutron control environments across residential projects
• Diagnose issues across audio, video, lighting and IP networks (routers, switches, Wi-Fi, VLANs, subnets)

About You

• Background in high-end residential AV / smart home installation or service
• Hands‑on experience supporting Crestron and/or Lutron systems in live environments
• Strong working knowledge of IP networking (WAPs, routers, switches, VLANs, subnets)
• Full UK driving licence and happy for occasional UK and Europe travel

Package & Progression

• Company van, tools, laptop and mobile provided
• Paid overtime and all travel expenses covered (UK & occasional international)
• Specialist technical development and progression within a growing, market-leading AV integrator

Keywords: AV Service Engineer, Residential AV Engineer, Smart Home Engineer, Commercial AV Engineer, High‑End Residential AV, Crestron, Crestron Home, Lutron, Lighting Control, Home Automation, Home Cinema, IP Networking, AV‑over‑IP, Field Service Engineer, London