Assistant Store Manager - Newtownabbey (32 - 40 hours)

Rituals; Newtownabbey; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail brand is seeking an enthusiastic Assistant Store Manager for their new store in Newtownabbey. You will motivate the team, ensure a meaningful shopping experience for customers, and act as a right hand to the Store Manager. This role requires prior experience in retail or hospitality and strong people management skills. Join us in shaping a positive store culture and driving performance in a dynamic environment.

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• Ability to encourage others and reach store goals in customer satisfaction and sales.
• Inspiring and performance orientated.

Responsibilities

• Motivate the team and ensure a meaningful shopping experience.
• Support the Store Manager in daily operations.
• Recruit, hire, and retain a diverse store team.

Skills

People management skills

Decision making

Problem-solving skills

Communication

Motivation

Coaching

Job description

Overview

This position is for our brand new store opening in Newtownabbey, Northern Ireland!

Address: LESLEY ABBEY CENTRE, NEWTOWNABBEY

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

Responsibilities

Note: The original description emphasizes leadership, team motivation, customer experience, and day-to-day operations in support of the Store Manager. Responsibilities are reflected in the narrative above.

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.