Assistant Restaurant General Manager

Kentucky Fried Chicken (KFC); Northampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading fast-food chain in Northampton is seeking an Assistant Restaurant General Manager. The role involves overseeing daily operations, coaching a high-performing team, and ensuring customer satisfaction. Candidates should have experience in a leadership role, possess strong communication skills, and be committed to delivering quality service. The position offers opportunities for training and career progression within the company.

Benefits

Flexible schedules

Cross-training opportunities

Career progression

Qualifications

• Experience in a managerial or supervisory role.
• Strong problem-solving skills with a customer-oriented approach.
• Ability to motivate and develop a team.

Responsibilities

• Assist with daily operations and food preparation.
• Learn scheduling and team coordination skills.
• Provide exceptional customer service to enhance satisfaction.
• Collaborate to maintain high standards and brand reputation.
• Embrace feedback for continuous personal improvement.

Skills

Leadership

Customer service

Effective communication

Team coordination

Job description

Overview

Our Assistant Restaurant General Managers (ARGM) bring a wealth of experience from diverse sectors, including supermarkets, pubs, high street retailers, and banks. They are empowering leaders who prioritise the well-being of their team. As an ARGM, you will hold a crucial position within the restaurant management team, responsible for ensuring the smooth and standardized operation of day-to-day activities. Your role will involve coaching, motivating, and developing a high-performing team dedicated to delivering a reliable and consistent experience for our customers. You will drive sales and profitability in your restaurant, contributing to its overall success.

Responsibilities

• Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for customers.
• Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
• Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
• Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
• Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

About KFC and Our People

Be Original. It's not just what you do at KFC. It's the way you do it. Unapologetically you, undeniably original. You'll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin' and high fryin'. We take your ambition seriously; you'll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin' good chicken to our customers. And whatever your journey looks like, we'll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.

At KFC, everyone gets a seat at our table. We feed our people's potential - to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary. Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart - you've got KFC. Since 1952, we've been bringing finger lickin' good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It's what makes us special. We'll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.