Assistant Nights Manager

Principal Hayley Hotels; Chesham; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading hotel chain in Chesham is seeking an Assistant Nights Manager to oversee nightly operations. You will ensure guest safety and comfort, manage check-ins/outs, and handle any issues during night hours. Ideal candidates will have hospitality experience and a passion for service excellence. Flexible shifts available offering competitive benefits including an annual stay at any De Vere property.

Benefits

Competitive salary plus service charge

Free meals on duty

Complimentary gym access

Extra paid day off for your birthday

Annual complimentary 2-night stay

Discounted rates for colleague overnight stays

31 days holiday increasing annually

Access to discounts and employee benefits

Excellent career progression opportunities

24/7 health and wellbeing support

Flexible access to pay

Monthly recognition and appreciation programs

Company life assurance scheme

Qualifications

• Experience working during night hours.
• Excellent communication and service delivery skills.
• Confidence in handling responsibilities for guest safety.

Responsibilities

• Ensure smooth hotel operations during night shifts.
• Complete night audits and check guests in/out.
• Address any overnight issues or complaints.

Skills

Hospitality experience

Guest-focused service

Night work confidence

Job description

Overview

De Vere latimer Estate in Chesham Buckinghamshire are recruiting for an Assistant Nights Manager to join the team. This role is pivotal in ensuring the nightly hotel operation runs smoothly, ensuring the safety and comfort of our guests, and maintaining our high standards of service. As the Assistant Night manager you will look after our guests and the Hotel between the hours of 10.30pm and 7am, 5 nights out of 7 each week. You will complete the night audit, check guests in and out of the hotel as required, complete hotel walkarounds throughout the night ensuring security and safety, and deal with any issues or complaints occurring overnight. You will be on duty with at least one other member of the nights team and our events team members will often be on site until the early hours of the morning when we have weddings/events taking place.

Commute

We're just 5 minutes from J18 of the M25, and are also close to public transport in the surrounding area, including Chalfont and Latimer station, making us accessible from Hemel Hempstead, Watford and High Wycombe.

Qualifications

• Do you have experience of working during night hours and would this suit your lifestyle?
• Do you have hospitality experience or experience in a guest focused service role?
• Do you enjoy talking to people and delivering high standards of service?
• Would you feel confident working at night in a large Hotel with one other colleague and taking responsibility for our guests health & safety?

Benefits

• £28,966 per year plus a share of Service Charge to help boost your earnings and reward you for the service you deliver
• Free meals on duty in our colleague dining facilities
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones.
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• 31 days holiday each year (increasing annually up to 33 days)
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.

Other Information

De Vere Latimer Estate has 205 bedrooms, 27 meeting and event spaces plus 30 acres of land for team building, a restaurant, bar, gym and swimming pool. Our teams at Latimer Estate know how to have fun at work whilst working hard to put our guests at the heart of everything they do. So we regularly say thank you to our colleagues: ice creams in hot weather, afternoon tea treats and Easter family parties are just some of the ways we show our appreciation.

At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.