Assistant Medical Secretary

York and Scarborough Teaching Hospitals NHS Foundation Trust; Scarborough; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare provider in Scarborough is seeking a part-time Assistant Medical Secretary to support the Medical Secretaries in the Care of the Elderly Department. Responsibilities include typing letters, answering calls, managing patient queries, and covering for Medical Secretaries. Ideal candidates will have strong secretarial skills and experience in customer relations. Benefits include NHS Pension Scheme access and generous leave policies.

Benefits

NHS Pension Scheme

27 days holiday

Relocation package

Employee Assistance Programme

Car Lease scheme

Learning and development opportunities

Qualifications

• Strong ability to manage queries from patients, Consultants, and GPs.
• Good time management and workload prioritisation.

Responsibilities

• Type clinical and administrative letters.
• Answer telephone enquiries and deal with patient queries.
• Cover Medical Secretaries during their absence.
• Contribute to multi-disciplinary team meetings.

Skills

Excellent administration/secretarial skills

Audio-typing experience/qualifications

Good understanding of customer relations

Organisational skills

Job description

Overview

We are recruiting for a part time Assistant Medical Secretary to join the Secretarial Team within the Care of the Elderly Department, based at Scarborough Hospital. You will provide support to the Medical Secretaries and their Consultant Teams. You will be responsible for typing clinical and administrative letters, answering telephone enquiries and dealing with patient queries, as well as covering the Medical Secretaries during periods of absence, and multi-disciplinary team meeting work.

Responsibilities

• Type clinical and administrative letters
• Answer telephone enquiries and deal with patient queries
• Cover Medical Secretaries during periods of absence
• Contribute to multi-disciplinary team meeting work

Qualifications and Skills

• Excellent administration/secretarial skills and audio-typing experience/qualifications
• Good understanding of customer relations
• Ability to deal with queries from patients, Consultants and GPs
• Good organisational skills with the ability to prioritise the demands of a busy office and manage time and workload effectively

Benefits

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A generous relocation package of up to 30% of salary (capped at £18k) to support relocation expenses for hard to fill positions where relocation is expected; discussion possible at interview stage
• Different types of paid and unpaid leave for emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from the Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• Extensive learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from various providers