Assistant Cafe Manager

Compass Group UK; City Of London; On-site; GBP 31,000; Full time

Job summary

A leading premium hospitality provider seeks an experienced Assistant Café Manager for a 13-month maternity cover position at the National Tennis Centre in London. Responsibilities include supervising café operations, maintaining high service standards, and supporting a positive team environment. Ideal candidates will have supervisory experience and excellent communication skills. This role offers a competitive salary plus benefits.

Benefits

20 days annual leave plus bank holidays

Free meals on duty

Free on-site parking

Exclusive travel discounts

Access to wellness, mindfulness, and fitness classes

Digital GP services for you and your family

Up to 44% off cinema tickets

Contributory pension scheme

Career Pathways and MyLearning development programmes

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Focus on great customer service.
• Can-do attitude.

Responsibilities

• Ensure all deliveries are checked and stored promptly and correctly.
• Supervising a team within the café, creating a positive environment.
• Using the till, taking orders and receiving payments.

Skills

Good communication skills

Team player

Ability to work under pressure

Outstanding communication skills with guests

Job description

Assistant Café Manager

Location: National Tennis Centre, London

Salary: £30,658 per year plus paid overtime

Contract Type: Full-Time, 13-month maternity contract, 5 over 7 days

We’re currently on the lookout for an experienced supervisor or assistant manager, that has worked in hospitality or contract catering previously, to join us as our Assistant Café Manager at the National Tennis Centre, located in Roehampton. Being the training ground for the all-stars of the tennis world, as well as being a site used in the lead up to the Wimbledon Championships, this venue really is a highly sought after place to work, offering a highly sought after working environment with very low staff turnover!

As the Assistant Café Manager, you will be assisting with the leading of the café operation on site, overseeing the day-to-day operation and consistently delivering a high standard of service to all the guests that come through the door. You will be joining us on a 13-month maternity cover contract, ideally starting from 1st December 2025 (start date is negotiable).

Why Join Us?

At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As Assistant Café Manager, you’ll be supported by an experienced General Manager to deliver outstanding customer service and learn a variety of new approaches.

Benefits:

• 20 days annual leave plus bank holidays
• Free meals on duty
• Free on-site parking
• Exclusive travel discounts
• Access to wellness, mindfulness, and fitness classes
• Digital GP services for you and your family
• Up to 44% off cinema tickets
• Contributory pension scheme
• Career Pathways and MyLearning development programmes

Your Key Responsibilities:

• Ensure all deliveries are checked and stored promptly and correctly
• Supervising a team within the café, creating a positive environment where the team feel welcomed and supported
• Using the till, taking order and receiving payments
• Completing weekly finance tasks and collaboratively assist the General Manager with any duties and queries associated
• Assisting with café rotas following the General Manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are always proactive
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Who We’re Looking For:

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on what great customer service looks like
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude
• Outstanding communication skills with guests, staff and the client.

About Us:

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.

Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.

We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.

Job Reference: com/0711/91439001/52774198/SU #RA Venues