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A facilities management company is looking for an Asset Manager in Lakenheath. The successful candidate will ensure the accuracy and optimisation of asset data, developing lifecycle plans in line with industry guidelines. This role emphasizes customer service, collaboration with technical teams, and implementing risk-based maintenance strategies. Strong IT skills and a relevant qualification are essential for this customer-facing position, which also involves training staff on asset management systems.
As Asset Manager, you will play a central role in ensuring the accuracy, reliability, and optimisation of asset data, lifecycles, and reporting across the VIVO estate. A key responsibility will be the development, maintenance, and continuous improvement of accurate Asset Lifecycle Plans for customers, aligned with CIBSE guidelines and embedded within company processes and procedures. You will be instrumental in shaping how asset data is managed, reported, and utilised, ensuring it directly supports long-term service delivery, compliance, and customer value. You will work closely with the CAFM Support Team to create and refine industry-leading reporting functions, ensuring that asset renewal and enhanced maintenance strategies are captured and communicated effectively. Leveraging your knowledge of asset management principles, you will provide expertise to enhance CAFM systems and processes, improving both the customer experience and the efficiency of internal operations. Acting as the first point of contact for subcontractor surveyors, you will manage the surveying tool (Mobiess) and ensure data integrity, quality assurance, and effective coordination. Collaboration with technical management teams and projects will be essential, as you provide detailed reports on forward works and lifecycle issues, with an emphasis on business-critical assets. You will also work with the Sales Team, offering insight into new business development, particularly around asset management and lifecycle reporting techniques that strengthen bids and future service offerings. This is a customer-facing role, requiring the confidence and communication skills to work effectively at all levels. You will deliver training to staff and engineers on CAFM best practice and asset collection tools, as well as supporting mobilisation teams with surveying practice and reporting requirements. A key aspect of your role will be introducing risk-based maintenance strategies to customers, ensuring that asset management decisions are evidence-based, forward-thinking, and aligned with client objectives. This role offers the opportunity to shape how VIVO delivers innovative, data-driven asset management solutions, ensuring compliance, efficiency, and exceptional service for our customers.
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. We have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.