Argos Shift Manager

Sainsbury's; Aberdeen City; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading supermarket chain in Aberdeen City is looking for an Argos Shift Manager to oversee store operations and motivate teams. You will ensure that customers receive excellent service while managing day-to-day tasks and team performance. Strong coaching skills, a track record in driving sales, and operational leadership are essential. In return, benefits include discounts, holiday entitlement, and wellbeing support.

Benefits

10% discount on shopping

Free food and drinks for colleagues

Generous holiday entitlement

Pension matching scheme

Share scheme

Wellbeing support

Cycle to Work scheme

Special offers on gym memberships and more

Qualifications

• A track record of delivering excellent customer service and coaching colleagues.
• Experience in motivating teams to drive sales and performance.
• Operational leadership skills in the absence of management.

Responsibilities

• Manage shifts and inspire teams in Argos stores.
• Coach colleagues to enhance product and service delivery.
• Lead store operations in the absence of the Store Manager.

Skills

Organising fast-paced operations

Coaching and directing a team

Operational leadership

Commercial awareness

Meeting or exceeding KPIs

Job description

About the role:

Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams and being the go – to people for on-the-job support. They coach colleagues in store to ensure everyone can deliver brilliantly for our customers whilst also working alongside the team. Often, they’ll get to lead the full store operation in the absence of the Store Manager, ensuring the resource is allocated to deliver day to day tasks such as organizing the warehouse, taking deliveries and serving our customers. They’re experts in our products and services focusing on driving sales and profitability.

What makes a brilliant Argos Shift Manager:

• Has experience of organising, running, and planning for a fast-paced operation.
• Is comfortable directing a team, providing day-to-day coaching and on-the-spot guidance to support the delivery of brilliant experiences for both colleagues and customers.
• Support the Store Manager in ensuring the store is safe and compliant.
• Demonstrates strong commercial awareness such as having product knowledge. An Argos Shift Manager should use this commercial awareness to really understand our customers to drive sales.
• Can work towards and deliver KPIs with the aim of driving profitability for the store.
• Has a growth mindset, continuously develops and helps others to grow.

Essential Criteria:

• A track record of delivering brilliant customer service and coaching colleagues to do the same.
• Experience of motivating others, driving sales and performance, and kept operations running smoothly.
• You go above and beyond to make shopping easy, fast, and friendly for every customer.
• Operational leadership skills — you’ve taken responsibility for operations in the absence of management.
• Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
• You walk the talk — showing up every day as a role model for service and values.

What we offer:

We truly value our colleagues and provide a market-leading benefits package:

• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
• Free food and hot drinks provided for colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4% of your contributions and if you change your pension plan, you may receive more from us.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like-minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.