Agile Coach | S3 | Chief Operating Office | Milton Keynes

Santander Group; Milton Keynes; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services organization is seeking experienced Agile Coaches to join their team. The role involves coaching, training and mentoring Agile squads to enhance product delivery and service quality. Candidates should have extensive Agile experience, facilitating workshops and promoting Agile principles. The position offers hybrid working options and a generous benefits package including a competitive salary, pension contributions, and private medical insurance.

Benefits

Competitive salary

Pension contributions

Private medical insurance

30 days' holiday + bank holidays

Car allowance

Qualifications

• Experience of Agile in various contexts.
• Rich set of facilitation, training, mentoring, and coaching tools.
• Passion for continuous learning.
• Ability to facilitate workshops and events.

Responsibilities

• Support squads in delivering value and quality.
• Collaborate with Agile coaches to evolve understanding of agility.
• Build and deliver training for Agile roles.
• Grow Lean and Agile communities within the organization.

Skills

Agile methodologies

Training and mentoring

Facilitation techniques

User story mapping

Coaching

Job description

Overview

We are looking for experienced Agile Coaches to join our coaching team to deliver the day-to-day coaching, training and mentoring needed for new and existing Agile squads across the organisation. If you're someone who's performed a similar role already, this is the perfect opportunity to develop your career and have your impact on making our products and services better for our customers.

Responsibilities

• Working closely with squads to support them in delivering value, quality and a great customer experience.
• Collaborating with other Agile coaches to encourage, adopt and evolve the understanding of agility, values, principles, processes and tools throughout the wider business.
• Assisting those involved in products, projects and programmes understand the benefits of limiting work in progress, establishing flow, focusing on delivering value, building quality in and seeking feedback using iterative development methods.
• Championing the Agile mindset and being a true servant leader with the ability to step in, build relationships and work with squads at varying stages in their Agile journey.
• Building and delivering training across a range of Agile roles and techniques for Product Owners, Scrum Masters and others.
• Growing the Lean and Agile communities within the organisation, establishing communities of practice and wider experience sharing and development groups.
• Extensive experience as a Scrum Master in multiple teams and contexts.
• Excellent knowledge and experience of Agile teachings, approaches and behaviours.

Qualifications

• Experience of Agile in a variety of contexts.
• Rich set of facilitation, training, mentoring and coaching tools and techniques.
• Experience of teaching and coaching the adoption of Agile practices such as user story mapping and prioritisation techniques.
• A real passion for continuous learning and the ability to facilitate classes, workshops and other sharing events such as Meet-ups.

Employment details

• Santander UK is currently in an exciting phase of its journey to pivot to more Agile ways of working, with the aim of delivering on our passion of being the easiest way to make our customers "better" happen.
• We offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).
• If you apply for this role in this location, consider travelling distance, time and cost from home to the office location(s).
• We’re happy to discuss specific working patterns and arrangements within this hybrid approach during the recruitment process.
• This is a 12-month Fixed Term role.
• If you’re interested in this role but with part-time hours or a job-share, we would still love to hear from you and discuss these.

Inclusion and rewards

Inclusion: At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We help Santander be a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

Benefits

• We reward you with a competitive salary and a benefits package that you can tailor to your needs.
• 8% of salary into your pension (up to 12.5% of salary if you contribute as well, with the option to take some of our contribution in cash).
• 30 days' holiday plus bank holidays, increasing to 31 days after 5 years’ service, with the option to purchase up to 5 contractual days per year.
• £6,000 car allowance per year.
• Company-funded private medical insurance.
• Voluntary healthcare benefits at discounted rates (e.g., private medical insurance for your family, dental insurance, health assessments).
• Company-funded death-in-service benefit and income protection insurance, with optional discounted rates for additional life assurance and critical illness cover.
• Share in Santander's success by saving or investing in our share plans.