After Sales Support

Adecco; Stoke-on-Trent; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading recruitment agency is seeking After Sales Support in Stoke-on-Trent. This full-time office-based position offers a salary between £28,000 and £30,000 per year. The ideal candidate is customer-focused and organised, with strong communication skills and experience in customer service. Join a supportive team with long-term career development opportunities.

Benefits

Supportive and friendly team environment

Long-term career development opportunities

Qualifications

• Previous experience in customer service or sales support.
• Strong written and verbal communication skills.
• Excellent organisational skills and attention to detail.

Responsibilities

• Reconnect with previous or existing customers via phone and email.
• Handle customer service enquiries in a professional and timely manner.
• Support internal teams with day-to-day administrative tasks and coordination.
• Maintain accurate records and update CRM systems.
• Provide exceptional service and ensure thorough follow-up on customer queries.

Skills

Strong written and verbal communication skills

Friendly, confident, and proactive approach

Excellent organisational skills and attention to detail

Comfortable using phones and managing multiple tasks

Previous experience in customer service or sales support

Job description

Overview

Full-Time | Monday to Friday | Office-Based

An exciting opportunity has opened up for After Sales Support to join a well-established and growing business. If you're customer-focused, organised, and looking to build a long-term career, this could be the ideal next step for you.

Responsibilities

• Reconnect with previous or existing customers via phone and email
• Handle customer service enquiries in a professional and timely manner
• Support internal teams with day-to-day administrative tasks and coordination
• Maintain accurate records and update CRM systems
• Provide exceptional service and ensure thorough follow-up on customer queries

What We're Looking For

• Strong written and verbal communication skills
• Friendly, confident, and proactive approach
• Excellent organisational skills and attention to detail
• Comfortable using phones and managing multiple tasks
• Previous experience in customer service or sales support

What’s on Offer

• £28,000 - £30,000 annual salary
• Monday to Friday schedule
• Supportive and friendly team environment
• Long-term career development opportunities

Company / Compliance

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Info

• Job Title: (not specified in original)
• Company: (not specified in original)
• Location: Stoke, Staffordshire
• Posted: Sep 16 2025
• Closes: Oct 17 2025
• Sector: Customer Services
• Contract: Permanent
• Hours: Full Time