Administrator - Employee Benefits (Pensions, Healthcare, Risk)

Aspire Recruitment; Ellesmere Port; On-site; GBP 26,000 - 32,000; Full time

Job summary

A recruitment agency is seeking a Financial Services Administrator to maintain client records and handle policy administration. The role offers a hybrid working environment, a salary between £26,000 and £32,000, and various employee benefits including 25 days annual leave and opportunities for career development. Ideal candidates will have experience in financial services and strong attention to detail.

Benefits

Competitive salary

25 days annual leave

Flexible working options

Company pension

Health cash plan

Wellbeing support

Career development funding

Qualifications

• Experience working in financial services – ideally in an IFA or employee benefits setting.
• Confidence communicating with clients professionally via email and phone.
• Experience managing a shared inbox in a busy environment.

Responsibilities

• Maintaining client records and processing new business.
• Handling renewals, data, and policy administration.
• Managing queries across different benefits such as private healthcare.

Skills

Client communication

Attention to detail

Problem-solving

Experience in financial services

Job description

Overview

Administrator – Financial Services

Location: Ellesmere Port (Head Office)

Salary: £26,000 – £32,000 per year

Contract: Permanent, Full Time (35 hours per week)

What’s in it for you?

• Competitive salary of £26,000 – £32,000

• Hybrid working (office & home)

• 25 days annual leave to start, plus bank holidays

• Flexible working options to support work/life balance

• Staff profit share scheme – benefit from company success

• Long service awards

• Company pension & health cash plan

• Life Assurance & Income Protection

• Wellbeing support (EAP, Virtual GP, counselling options)

• Career development with funding for qualifications

• Free parking & great local amenities (Cheshire Oaks on the doorstep!)

• Regular social events and a “recruit a friend” bonus scheme

The Role

You’ll be joining a team of 10 employee benefits professionals in a varied and fast-paced role. Day to day you’ll be:

• Maintaining client records and processing new business

• Handling renewals, data, and policy administration

• Checking quotes and preparing reports for senior stakeholders

• Managing queries across different benefits such as private healthcare, life protection, group pensions, etc.

• Providing high standards of service with accuracy and attention to detail

About You

To be successful, you’ll bring:

• Experience working in financial services – ideally in an IFA or employee benefits setting

• Confidence communicating with clients professionally via email and phone

• Experience managing a shared inbox in a busy environment

• Strong attention to detail and accuracy

• A proactive, problem-solving approach

• A passion for client service and delivering an excellent customer experience

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.