Administrative Officer (Galashiels)

Scottish Government; Galashiels; On-site; GBP 24,000 - 30,000; Full time

Job summary

A regional government body in Galashiels is seeking an Administration Officer to support high-quality customer service, process subsidies, and assist with various administrative tasks. Ideal candidates will be good communicators with a keen eye for detail and experience in customer service. This role offers a chance to be part of a team dedicated to implementing vital agricultural and rural policies.

Qualifications

• Good communication skills.
• Attention to detail.
• Experience in customer service.

Responsibilities

• Support the delivery of high quality customer service for farmers and customers.
• Process subsidies scheme grants.
• Provide effective business support for the office.
• Assist with various administrative duties.

Job description

Overview

Are you a good communicator with a great eye for detail, who is looking for the opportunity to support key Scottish Government priorities?

You will join the Customer Service Delivery team in Galashiels, who are part of the Rural and Inspections Division (RPID). RPID have around 600 staff in 17 area offices throughout Scotland providing a range of services. These teams manage the implementation of agricultural, environmental and rural policies, conduct inspections, process applications for funding and provide high quality customer service.

The team are looking for an Administration Officer to join them to support in a variety of duties including the delivery of high quality customer service for our farmers and customers, processing subsidies scheme grants and providing effective business support for the office.

Responsibilities

• Support the delivery of high quality customer service for farmers and customers.
• Process subsidies scheme grants.
• Provide effective business support for the office.
• Assist with a variety of administrative duties to support team operations.
• Collaborate with colleagues across the Rural and Inspections Division to implement policies and procedures as required.